HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual page 78

Diagnostics
Perform the data collection procedure and return the CD to HP for analysis. Exit
MAP.
18
A protocol mismatch occurred because HAFM and the switch firmware are not at
compatible release levels. Recommend to the customer that the downlevel version
(software or firmware) be upgraded.
Does HAFM require upgrade?
YES
19
Upgrade HAFM. Refer to
Did the switch-to-HAFM appliance Ethernet connection recover?
NO
Contact the next level of support. Exit MAP.
20
A switch firmware upgrade is required. Refer to
page 176. Perform the data collection procedure after the upgrade.
Did the switch-to-HAFM appliance Ethernet connection recover?
NO
Contact the next level of support. Exit MAP.
21
An instance of the HAFM is open at another HAFM appliance and is
communicating with the switch (duplicate session). Notify the customer and
either:
80
NO
Go to step 20.
YES
The switch-to-HAFM appliance connection is restored and appears
operational. Exit MAP.
YES
The switch-to-HAFM appliance connection is restored and appears
operational. Exit MAP.
Power off the HAFM appliance running the second instance of the
application, or
"Install or Upgrade Software" on page 190.
"Block and Unblock
Edge Switch 2/24 Service Manual
Ports" on