HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual page 71

MAP 0400: Loss of HAFM Appliance or Web Browser PC
Communication
This MAP describes fault isolation of the Ethernet communication link between a
switch and the HAFM appliance, or between a switch and a web browser PC
running the EWS interface. Failure indicators include:
When the logical connection between the switch and HAFM appliance is initiated,
it may take up to five minutes for the link to activate at the HAFM main window.
This delay is normal.
1
Is fault isolation being performed at the EWS interface?
YES
2
Does the EWS interface appear operational?
NO
Edge Switch 2/24 Service Manual
Event codes recorded at the EWS Event Log or Edge Switch Event Log.
At the web browser PC, A Page cannot be found, Unable to
locate the server, HTTP 404 - file not found, or other
similar message.
At the HAFM main window, a grey square with an exclamation mark
associated with the icon representing the switch reporting the problem.
At the Hardware View, a grey square at the alert panel, a No Link status
and reason at the Edge Switch Status table, and no FRUs visible for the
switch.
Caution: Prior to servicing a product or HAFM appliance, determine the
Ethernet LAN configuration. Installation of products and servers on a public
customer intranet can complicate problem determination and fault isolation.
NO
Fault isolation is being performed at the HAFM appliance. Go to
step 7.
YES
The switch-to-EWS PC connection is restored and appears
operational. Exit MAP.
Diagnostics
73