Troubleshooting - Paradyne 7110 User Manual

Troubleshooting

7110-A2-GB20-00
Table 6-1. Device Messages (2 of 2)
Device Message What Message Indicates
Password Matching Password entered in the
Error – Re-enter Re-enter Password field of
Password the Administer Logins
screen does not match
what was entered in the
Password field.
Please Wait Command takes longer
than 5 seconds.
Test Active A test is running and no
higher priority health and
status messages exist.
This DSU/CSU is designed to provide you with many years of trouble-free
service. If a problem occurs, however, refer to Table 6-2 for possible solutions.
Table 6-2. Troubleshooting (1 of 2)
Symptom Possible Cause
Alarm LED is on. One of several alarm
conditions exists. Health
and Status displays the
alarm condition.
Cannot access the The terminal is not set up
DSU/CSU via the for the correct rate or data
ATI. format, or the DSU/CSU is
configured so it prevents
access.
Device Fail appears The DSU/CSU detects an
on the System and internal hardware failure.
Test Status screen
under Self-Test
results.
June 1997
Messages and Troubleshooting
What To Do
Try again.
Contact your system
administrator to verify your
password.
Wait until message clears.
Contact service provider if test
initiated by the network.
Wait until the other test ends
and message clears.
Cancel all tests from the Test
screen.
Stop the test from the same
screen the test was started
from.
Solutions
Refer to Health and Status
Messages, Table 4-2, for
recommended action.
1. Check the cable and
connections.
2. Set up your terminal or PC
emulation as shown in
Connecting to the Terminal Port
in Chapter 2.
3. Power the DSU/CSU on and off
and try again.
Power the DSU/CSU off and on
and try again.
Contact your service
representative.
6-5