Gathering Troubleshooting Data; Purpose Of This Section - GE LOGIQ Totus Basic Service Manual

Direction 5936427, Rev. 1
Section 7-2

Gathering Troubleshooting Data

Contents in this section
7-2-1
7-2-2
7-2-3
7-2-4
7-2-5
7-2-1

Purpose of this section

Problem images and system data (logs) can be acquired at the LOGIQ Totus or through service remote
connectivity. Use this data to perform service at the LOGIQ Totus or to send it back to the manufacturer.
for analysis.
For more information :
• "Electromagnetic Interference (EMI) Troubleshooting" on page 7-50
• "Disconnect all external cables (network, all unused probes, ECG leads, etc.) and check to if the
noise disappears." on page 7-50
• "Smart Device Apps Troubleshooting" on page 7-51
• "Noise Troubleshooting" on page 7-52
• "Noise Troubleshooting" on page 7-52
• "Options Troubleshooting" on page 7-55
• "Probes Troubleshooting" on page 7-70
• "Peripherals Troubleshooting" on page 7-74
• "Setting Troubleshooting" on page 7-75
• "Scan Assistant Troubleshooting" on page 7-76
• "When running Scan Assistant and pausing or editing annotations/comments, the annotation/
comments might remain on screen or may fail to display. To fix this problem, press the Comment
key twice to close or display annotation/comments." on page 7-76
• "When running Scan Assistant and pausing or editing annotations/comments, the annotation/
comments might remain on screen or may fail to display. To fix this problem, press the Comment
key twice to close or display annotation/comments." on page 7-76
7 - 2
GE HealthCare CONFIDENTIAL
Purpose of this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Collecting vital system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Shortcut keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Collecting a screen capture with logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Capturing network logs to use for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Section 7-2 - Gathering Troubleshooting Data
LOGIQ Totus Basic Service Manual