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Troubleshooting
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Operating Instructions 550-D800 - 01.0 - 05/2023
Code
Type
Meaning
Error
Stepper motor card X60
Current sensor failure
(motorized edge guide)
Error
Stepper motor card X60
Incorrect stepper motor
direction of rotation
(motorized edge guide)
Error
Stepper motor card X60
Reference run failure
(motorized edge guide)
Error
Stepper motor card X60
overcurrent (motorized edge
guide)
Error
Stepper motor card X60
parameter init (motorized
edge guide)
Error
Stepper motor card X60
insulation error (motorized
edge guide)
Error
Stepper motor card X60
transport interval failure
(Edge guide)
Error
Stepper motor card X60
Reference run failure
(motorized edge guide)
Error
Stepper motor card X70
reference run timeout
(upper Puller)
Error
Stepper motor card X70
stepper motor blockage
(upper Puller)
Error
Stepper motor card X70
encoder plug (Sub-D, 9-pin)
not connected
Error
Stepper motor card X70 rotor
position not found
Remedial action
• Replace control
• Replace encoder
• Check if plugs have been
mixed up
• Check the wiring in the
machine distributor and
change it if necessary
• Check for stiff movement
• Replace encoder
• Replace motor
• Replace control
• Perform software update
• Check selection of class
• Check motor phase and
PE for low-impedance
connection
• Replace encoder
• Replace sewing motor
• Perform software update
• Check selection of class
• Check for stiff movement
• Replace encoder
• Replace motor
• Check reference sensor
• Check for stiff movement
• Connect encoder cable to
the control, use the
correct interface
• Check stepper motor 1 for
stiff movement
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