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2284
2285
2287
2288
2301
2305
2321
2322
2330
2331
2352
2371
2372
2373
2374
242
Code
Type
Meaning
Error
Stepper motor card X40
parameter init
(Sewing foot lift)
Error
Stepper motor card X40
insulation error
(Sewing foot lift)
Error
Stepper motor card X40
transport interval failure
(Sewing foot lift)
Error
Stepper motor card X40
Reference run failure
(Sewing foot lift)
Error
Stepper motor card X50
Reference run failure
(Stitch length)
Error
Stepper motor card X50
stepper motor blockage
Error
Stepper motor card X50
encoder plug (Sub-D, 9-pin)
not connected
Error
Stepper motor card X50 rotor
position not found
Error
Stepper motor card X50 not
responding
Error
Stepper motor card X50
parameter init error
Error
Stepper motor card X50
overcurrent
Error
Stepper motor card X50
Watchdog (sewing foot lift)
Error
Stepper motor card X50
motor overload / overvoltage
/overcurrent (Sewing foot
stroke)
Error
Stepper motor card X50
Sewing motor encoder not
connected (Sewing foot
stroke)
Error
Stepper motor card X50
Sewing motor encoder not
init (Sewing foot stroke)
Troubleshooting
Remedial action
• Perform software update
• Check selection of class
• Check motor phase and
PE for low-impedance
connection
• Replace encoder
• Replace sewing motor
• Perform software update
• Check selection of class
• Check for stiff movement
• Replace encoder
• Replace motor
• Check reference sensor
• Check for stiff movement
• Connect encoder cable to
the control, use the
correct interface
• Check stepper motor 1 for
stiff movement
• Perform software update
• Replace control
• Perform software update
• Check selection of class
• Check for stiff movement
• Perform software update
• Check selection of class
• Check selection of class
• Replace control
• Replace encoder
• Replace stepper motor
• Replace control
• Perform software update
• Check selection of class
Operating Instructions 550-D800 - 01.0 - 05/2023
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