Polycom VSX Series Administrator's Manual page 174

Administrator's Guide for the VSX Series
Power and Start-up
Symptom
The system does not
start or respond in any
way.
The system starts in the
software update screen.
The system restarts over
and over.
7 - 10
Problem
The power switch is off.
Note: VSX 3000 systems
have three power switches.
The power cord is not
connected.
The power outlet is not
active, or the system's
power supply is not
operating properly.
The system software is
corrupted or not loaded
properly.
The power supply is bad.
The socket is corroded.
Corrective action
Turn on the power switches for the system and all
equipment connected to it.
VSX 3000, VSX 6000:
Make sure the power pack is connected to a power outlet,
and that its power cords are seated securely.
VSX 7000:
Make sure that the system is connected to the subwoofer
and that the subwoofer is connected to a power outlet. The
power for the system is supplied by the subwoofer, so it
must be connected in order for the system to work.
VSX 8000:
Make sure that the system's power cord is in place, and
that it is connected to a power outlet.
Check the power outlet by unplugging the system and
plugging in a lamp, radio, or other small appliance. If it
does not operate, the outlet is not active — connect the
system to a different outlet.
If the outlet is active, the problem is in the system's power
supply. In this case, call Polycom Technical Support and
arrange to return the system for service.
Load the system software from your PC. For instructions
on how to do this, refer to
on page 3-27.
Return the system for service.
Unplug and reseat the power plug 5 times.
www.polycom.com/videodocumentation
Keeping your Software Current