Polycom VSX Series Getting Started Manual

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Getting Started Guide
for the VSX Series
August 2005 Edition
3725-21286-007/A

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Summary of Contents for Polycom VSX Series

  • Page 1 Getting Started Guide for the VSX Series August 2005 Edition 3725-21286-007/A...
  • Page 2: Patent Information

    UIDE FOR THE ERIES Trademark Information Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc., and ImageShare™, PathNavigator™, People+Content™, PowerCam™, SoundStation VTX 1000™, StereoSurround™, Visual Concert™, and VSX™ are trademarks of Polycom, Inc. in the United States and various other countries.
  • Page 3: Table Of Contents

    Contents System Basics ..................1 Using the Remote Control ..................... 1 Getting More Information ...................... 3 Calling and Answering................3 Answering a Video Call ......................3 Placing a Video Call ......................3 Ending a Video Call ......................5 Types of Video Calls You Can Make ..................6 Placing Audio-only Calls and Adding Audio-Only Sites ..............
  • Page 4 Enabling Dual Monitor Emulation ...................38 Using Your VSX 3000 System as a PC Monitor ........39 Video Conferencing Tips ..............40 Tips for Great Meetings......................40 Tips for Great Video ......................40 Tips for Great Audio ......................41 Tips for Showing Content .....................41 POLYCOM VIDEODOCUMENTATION...
  • Page 5: System Basics

    Getting Started Guide for the VSX Series ® When you attend a meeting using the Polycom VSX™ system, you’ll see that it’s very much like any other meeting you attend in a conference room. With a VSX system, you can meet with people anywhere in the world, without any travel required.
  • Page 6 VSX S ETTING TARTED UIDE FOR THE ERIES VSX Series Remote Control Place or answer a call End a call Adjust the camera; navigate through Confirm your current selection; menus perform functions on highlighted items Return to the Place a Call (home)
  • Page 7: Getting More Information

    To view help while you’re using the system, press Help on the remote control. For network questions, contact your system administrator. For system questions, contact Polycom Technical Support at www.polycom.com/support. Calling and Answering Answering a Video Call The VSX system can answer incoming calls in one of these ways: The system prompts you to answer the calls manually.
  • Page 8: Calling By Entering A Name Or Number

    10.11.12.13 (IP address) 2555 (extension) stereo.polycom.com (DNS name) Ascot Conference Room (system name) 19784444321 (ISDN number) The system automatically determines the type of call to make based on the information you enter.
  • Page 9: Ending A Video Call

    To hang up from a call: 1. Press Hang Up on the remote control. 2. Confirm that you want to end the call. If you don’t confirm that you want to hang up, the system disconnects the call automatically after 60 seconds. © Polycom, Inc.
  • Page 10: Types Of Video Calls You Can Make

    When you include the extension, you will be given the option of saving both the number and the extension in the directory when the call ends. If you enter the extension after the gateway connects, then you can save only the gateway number when the call ends. POLYCOM VIDEODOCUMENTATION...
  • Page 11: Placing Audio-Only Calls And Adding Audio-Only Sites

    4. Press Call on the remote control. 5. After the audio call connects, press Near or Far to return to the video conference. © Polycom, Inc.
  • Page 12: Ending An Audio-Only Call

    You can adjust the far-site camera only if the camera supports electronic pan, tilt, and zoom, and the far site system is configured to allow you to control its camera. POLYCOM VIDEODOCUMENTATION...
  • Page 13 Far to select either a near-site or far-site camera. 2. Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right. 3. Press Zoom to zoom out or in. © Polycom, Inc.
  • Page 14: Setting And Using Camera Presets

    100 preset camera positions for the near site. Each preset stores the camera number, its zoom level, and the direction it points (if appropriate). Near-site presets are available for VSX set-top and component systems. They remain in effect until you delete or change them. POLYCOM VIDEODOCUMENTATION...
  • Page 15 4. Press and hold a number to store the preset position. To store a double-digit preset, hold the second number down. Any existing preset stored at the number you enter is replaced. The system uses preset 0 as the default camera position. © Polycom, Inc.
  • Page 16: Switching Between Full Screen Video And The Home Screen

    PIP changes to show the people at the far site. During a call on a dual-monitor system, what you see on each monitor and in the PIP depends on how the VSX system has been configured. POLYCOM VIDEODOCUMENTATION...
  • Page 17: Enabling Automatic Camera Tracking (Powercam Plus Only)

    5. Far site, full screen Enabling Automatic Camera Tracking (PowerCam Plus Only) If you are using a VSX 7000e or VSX 8000 with the Polycom PowerCam™ Plus camera, you can set the camera to automatically point to the person speaking or to move to the preset location that is closest to the speaker.
  • Page 18: Controlling What You Hear

    To mute or unmute the microphone: >> Press Mute on the remote control. For VSX set-top and component systems that use a Polycom microphone, you can also mute the call by pressing on the microphone. POLYCOM VIDEODOCUMENTATION...
  • Page 19: Enjoying Stereo Audio In Video Calls

    People+Content™ IP. If you have the Polycom People+Content IP option enabled on your VSX system and the software application installed on your PC or laptop, you can show content from any Windows XP or Windows 2000 PC that is connected to the network.
  • Page 20 2. Download and install the People+Content IP application from the Polycom Resource Center. To start showing content: 1. On the PC, start the Polycom People+Content IP application. 2. Enter the IP address of the video conferencing system and click Connect.
  • Page 21 To start showing content using a Visual Concert VSX: 1. Connect the laptop to a Visual Concert VSX device: For more information about using the Visual Concert VSX device, see the Visual Concert VSX Quick Tips, available at www.polycom.com/videodocumentation. 2. Press on the Visual Concert VSX, or press Graphics or Camera on the remote control.
  • Page 22: Using A Document Camera, Vcr, Or Dvd Player

    2. Select a video source. 3. Press on the remote control. To stop showing a document, object, videotape, or DVD in a call: 1. Press Camera on the remote control. 2. Select the main camera. 3. Press on the remote control. POLYCOM VIDEODOCUMENTATION...
  • Page 23: Working With Directory Entries

    To add a single-site entry to the directory: 1. Press Directory on the remote control. 2. Select New and specify that this is an entry for one site. © Polycom, Inc.
  • Page 24 4. Specify a speed for the call. Note that each call in the multipoint conference is placed at the same speed. 5. Select Save to save the entry. 6. Enter a name for this entry as you want it to appear in the directory list. POLYCOM VIDEODOCUMENTATION...
  • Page 25: Categorizing Directory Entries

    4. Scroll to the group name you want to delete and then select Delete. When you delete a group, all entries in that group are deleted. If you want to keep these entries, be sure to assign them to a new group before you delete the old group. © Polycom, Inc.
  • Page 26: Including Multiple Sites In Calls

    MCU and conference type, during the Both IP and ISDN/V.35 call For calls using the internal MCU option, the VSX system can initiate the call or the other sites can call the VSX system to join the conference. POLYCOM VIDEODOCUMENTATION...
  • Page 27: Placing A Multipoint Call

    ALLS Placing a Multipoint Call How you place a multipoint call depends on whether you’re using the internal MCU option or an external MCU. If your organization uses Polycom’s ™ PathNavigator , you can also use PathNavigator’s conference on demand feature to place multipoint calls.
  • Page 28: Supplying A Password For External Mcu Calls

    Press the remote control number buttons, using the text-entry method commonly used with cell phones. Press Keyboard to use the on-screen keyboard to enter characters. 4. Press Home to save your change and return to the Place a Call screen. POLYCOM VIDEODOCUMENTATION...
  • Page 29: About Multipoint Viewing Modes

    Systems with: See this: Single monitor Speaker in full screen Dual monitors Speaker on the first monitor and near site on the second monitor Full Screen Enable every site in the call to see the speaker full screen. © Polycom, Inc.
  • Page 30: Controlling How The System Answers Multipoint Calls

    Allows chair control if… Internal MCU The call includes: VSX systems, ViewStation® EX, ViewStation FX, and VS4000 systems connected by IP, ISDN, or both IP and ISDN Other systems connected by ISDN only External MCU Allowed by the external MCU POLYCOM VIDEODOCUMENTATION...
  • Page 31 Request control of the conference Acquire Chair View the selected site’s video. This View Site does not change what other sites see. Return to viewing the video selected Stop Viewing by the chair or the MCU Site © Polycom, Inc.
  • Page 32: Changing The Way Calls Are Answered

    3. If you want to automatically answer incoming point-to-point calls, scroll to Auto-Answer Point to Point, press on the remote control and select Yes. 4. If you want to automatically answer incoming multipoint calls, scroll to Auto-Answer Multipoint, press on the remote control and select Yes. POLYCOM VIDEODOCUMENTATION...
  • Page 33: Muting Automatically Answered Calls

    Home to save your change and return to the Place a Call screen. If you have a VSX 3000 system that you are using as your PC monitor, Polycom recommends that you set up the system so that you have to answer calls manually.
  • Page 34: Using The Soundstation Vtx 1000 Conference Phone In Video Calls

    2. On the conference phone keypad, enter one of these: The ISDN number (for example, 19784444321) of the VSX system The IP address (for example, 10.11.12.13) of the VSX system. 3. Press the VID CALL soft key on the conference phone to place the call. POLYCOM VIDEODOCUMENTATION...
  • Page 35: Adding Sites To A Video Call Using The Soundstation Vtx 1000 Conference Phone

    1. Press the Mute button on the conference phone. 2. Press Mute on the remote control. The red indicator lights on the conference phone show when the audio is muted. The near site mute icon also appears on the monitor display. © Polycom, Inc.
  • Page 36: Adding Video To A Soundstation Vtx 1000 Conference Phone Audio-Only Call

    From the VSX system: 1. Press Hang Up on the VSX remote control. 2. On the VSX Hang Up screen, do one of the following: Select which site to disconnect. Choose Hang Up All to end the call for all sites. POLYCOM VIDEODOCUMENTATION...
  • Page 37: Ending A Call With Audio-Only Participants

    1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Web Streaming from the Utilities screen. 4. Select the Start Streaming option to begin streaming. You can start the stream before or during a video call. © Polycom, Inc.
  • Page 38: Viewing A Stream

    Far-site participants can also set and use presets for your camera, if their system supports this. To allow the far site to control your camera: 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. POLYCOM VIDEODOCUMENTATION...
  • Page 39: Specifying When To Display The Pip

    On connection and when you pick up the remote control. On connection and during the call. Only when you press PIP on the remote control. 5. Press Home to save your change and return to the Place a Call screen. © Polycom, Inc.
  • Page 40: Displaying The Far Site's Name When The Call Connects

    If Keypad Audio Confirmation is on and you enter a number while in multipoint call using an internal MCU, the far sites will hear the numbers as you enter them. If you do not want the far sites to hear the numbers, mute the system’s microphone. POLYCOM VIDEODOCUMENTATION...
  • Page 41: Adjusting For Room Lighting

    2. Select User Settings from the System screen. 3. Scroll to Camera Brightness, press on the remote control and select the brightness level. 4. Press Home to save your change and return to the Place a Call screen. © Polycom, Inc.
  • Page 42: Changing The System Color Scheme

    5. Press Home to save your change and return to the Place a Call screen. There are several different views available with Dual Monitor Emulation. To change the view, press PIP on the remote control. POLYCOM VIDEODOCUMENTATION...
  • Page 43: Using Your Vsx 3000 System As A Pc Monitor

    1. Connect your PC to the VSX 3000 system as shown on the setup sheet that came with the VSX 3000 system. 2. Press the Input button on the front of the VSX 3000 system to toggle between displaying content from the PC and showing video from the video conferencing system. © Polycom, Inc.
  • Page 44: Video Conferencing Tips

    2. Press Call on the remote control. If you use the VSX 3000 system as your PC monitor, Polycom recommends that you set up the system so that calls must be answered manually. This ensures that callers do not unexpectedly see or hear you at your desk.
  • Page 45: Tips For Great Audio

    Check that your computer has the application you need to show your documents, such as Microsoft® PowerPoint, Project, or Word. For a smoother presentation, be sure your document is open and ready to show. Test it before you start the video call. © Polycom, Inc.

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