Polycom VSX Series Administrator's Manual page 152

Administrator's Guide for the VSX Series
Requesting Technical Support from the GMS Administrator
You see the following message:
Tech Support has been alerted. You can also call
this number for assistance.
The message displays the telephone number you
entered for Tech Support on the My Information screen.
The VSX system displays the message from GMS:
Your request for help has been acknowledged.
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1. From the Place A Call screen, press
2. Select Support and press
You see the following message:
Tech Support will be alerted to phone you at the
following number. Continue?
Enter your contact telephone number.
The VSX system sends your information to
the GMS administrator.
on the remote.
on the remote.
The GMS administrator opens the
alert message containing your
telephone number.
GMS sends a message to your
VSX system.
The GMS administrator calls you.
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