Feature Interactions In A Knowledge Worker Environment; Feature Interactions In All Environments - Nortel TAPI User Manual

36 Chapter 1 Overview
— ready/not-ready
— log in/log out
— walk away/return

Feature interactions in a knowledge worker environment

The following features are not supported in a knowledge worker environment
with a direct connection architecture:
• CDN treatments/call routing features
• CDN call model

Feature interactions in all environments

The following feature interactions apply in all implementations of Symposium
TAPI SP:
• Symposium TAPI SP does not support multiple users placing a call on hold. If
a Symposium TAPI SP application station calls another Symposium TAPI SP
application station, only one user can put the call on hold.
• Symposium TAPI SP supports analog telephone sets in a different way from
digital telephone sets. If you use analog telephone sets, be aware of the
following:
— Symposium TAPI SP does not recognize call activity associated with an
— Symposium TAPI SP does not support a TAPI-compliant application
— Symposium TAPI SP supports a TAPI-compliant application hanging up
• Symposium TAPI SP offers limited support for multiple appearance directory
numbers (MADNs).
• Symposium TAPI SP does not display the called number (when dialing from
a telephone set) until the called party answers.
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analog telephone's directory number if a call to an analog ACD set is
abandoned.
answering calls for analog sets; users of analog sets must lift the handset
or otherwise cause the line to go off hook to answer calls.
the telephone of an analog set but the handset must be returned to the
cradle before it is picked up again.