Nortel TAPI User Manual page 189

RAS
remote access services
RDB
route data block
RPC
remote procedure call
RSP
remote service provider
S
SAM database
security account management database
SBR
skill based routing
SCCS
Symposium Call Center Server
SECC
Symposium Express Call Center
Symposium TAPI SP
Symposium TAPI Service Provider
T
TAPI
telephony application programming
interface
TAPISRV
Microsoft TAPI server
TCP/IP
Transport Control Protocol/Internet Protocol
TN
terminal number
TNB
terminal number block
Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0
V
VLAN
virtual LAN
VPS/is
voice processing server/information server
W
WAN
wide area network
Glossary 189