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Nortel TAPI User Manual page 13
Network managers guide for symposium tapi service provider for succession, release 3.0
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User manual
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Reference manual
(38 pages)
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Product support bulletin
(2 pages)
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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Symposium TAPI SP fails to initialize lines
First call attempt fails
Download from the Succession switch fails
Testing connectivity
Testing the TCP/IP connection
Idle message when a remote party disconnects a call
No telephony devices appear in TCMApp
Connectivity problems and solutions
Port conflicts
Microsoft TAPI issues
No error recovery
TAPISRV unable to locate the DLL file
LINERR_NODRIVER error message
LineInitializeEx reports Success when the service is stopped
Meridian Link Services issues
Meridian Link Services presents no information
Call progress messages not delivered
Status change messages not delivered
Dropping the original call during consultation transfer
Transferring number not displayed
Caller ID not reported
Call status messages sent by Meridian Link Services
Called number not displayed when routed to a CDN
Call parking not supported
Enhanced ISDN progress messages for outbound calls
Glossary of acronyms
Network Managers Guide for Symposium TAPI Service Provider for Meridian 1, release 3.0
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Table of Contents
Troubleshooting
Troubleshooting IVR and networking features
146
Troubleshooting
167
Running a troubleshooting session
168
Saving troubleshooting information
169
TAPIDBM.exe troubleshooting application
170
Windows phone dialer application
176
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