Nortel TAPI User Manual page 172

Network managers guide for symposium tapi service provider for succession, release 3.0
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172
Chapter 8 Troubleshooting
1
Select "Options -> Default Values..." to display the Default Value Parameters
window.
Figure 59 Default Values Parameter window
2
In the Parameters pane, select line: dwPrivileges. Verify that MONITOR and
OWNER are highlighted in the Bit flags pane. If monitor and owner are not
highlighted, you can select them by holding down the control key while you
click on both entries.
3
In the Parameters pane, select line: dwMediaMode. Verify that
INTERACTIVE VOICE is selected in the Bit flags pane.
4
Click OK to save these default values.
5
To ensure that only active calls are monitored, in the main TAPI browser
window, select "Options -> Auto-deallocate idle monitored calls".
6
To initialize these lines, load Symposium TAPI SP by selecting the LAp+
button on the tool bar.
213346.02
(Figure 59)

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