Draft 0.01
118
Chapter 5 Upgrading Symposium TAPI SP
Performing an Upgrade From an Earlier Release To
Symposium TAPI SP 3.0
To upgrade to Sypmosium TAPI SP 3.0 perform the following tasks:
1
Log on to the TAPI server.
2
Shutdown telephony and acdproxy services.
3
Insert the Symposium TAPI Service Provider CD into the CD drive.
4
The Setup program automatically launches the wizard-driven installation
application. If not,
•
•
•
5
The Setup program will detect the earlier version of Symposium TAPI SP and
display the following dialog box:
6
Click Yes to indicate that you accept the terms of the software license.
213346.02
Select "Start ->Run".
Type X:\setup.exe, where X is the CD drive.
Click OK to start the wizard-driven installation application.