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Chapter 6 Networked TAPI/IVR
Figure 55 Displaying call information in the TAPI browser application
The dwUserUserInfo and dwCallData fields of LINECALLINFO structure
show the call data entered by the user.
Call data networking between TAPI service providers
without NACD overflow
This section describes how call data is communicated from a local Symposium
TAPI SP to a remote Symposium TAPI SP without the IVR system and NACD
overflow switch setting. This example uses lineSetCallData to establish call data
on an active call and then transfers or conferences to an ACD queue on the remote
Succession switch. In this scenario two Succession switches (M1-A and M1-B)
are connected via ISDN/PRI trunks. Both switches use Symposium TAPI Service
Provider for Succession.
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