Enhanced Isdn Progress Messages For Outbound Calls - Nortel TAPI User Manual
Network managers guide for symposium tapi service provider for succession, release 3.0
Hide thumbs
Also See for TAPI:
- User manual (56 pages) ,
- Reference manual (38 pages) ,
- Product support bulletin (2 pages)
Table of Contents
Advertisement
186
Chapter 8 Troubleshooting
Enhanced ISDN progress messages for outbound calls
Meridian Link Services provides additional information on the progress of
networked calls for outbound calls provided by the Succession switch over ISDN.
The Meridian Link protocol, minimum release 5, supports all of the following
ISDN-related, information element (IE) messaging:
•
1 — unallocated (unassigned) number
•
3 — no route to destination
•
17 — user busy
•
18 — no user responding
•
22 — number changed
•
27 — destination out of order
•
28 — invalid number format (address incomplete)
•
34 — no circuit/channel available
•
38 — network out of order
•
41 — temporary failure
•
42 — switch equipment congestion
•
127 — interworking, unspecified with inband information available
Predictive dialer and outbound dialing applications can process more calls in less
time by interpreting the called party status. Invalid numbers can be compiled and
manually updated by agents to increase the accuracy of the customer database.
213346.02
Advertisement
Table of Contents
Troubleshooting
