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Chapter 6 Networked TAPI/IVR
Symposium TAPI SP can consistently and reliably track call data related to calls
that are NACD overflowed, transferred, or conferenced outside the switch to
another Succession switch.
users, TAPI servers, and Succession switches in a networked environment.
Figure 49 Networking call data
The Succession switch supports call routing between a network of Succession
switches through ISDN trunk using network automatic call distribution (NACD).
This functionality allows Symposium TAPI Service Provider for Succession to
track call data related to calls that overflow from one Succession switch to
another. The call data is obtained through the network over TCP/IP.
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Figure 49
shows how information is shared between