IQ-17 Damage to the Lead Edge of the Print
Troubleshooting Reference
Applicable Parts
•
Rubber Roll Assembly, PL 2.2
•
Regi Pinch Roll Assembly, PL 2.2
•
Regi Pinch Roll, PL 2.2
•
MSI Feed Roll / Nudger Roll, PL 2.6
•
MSI Retard Roll Assembly, PL 2.7
•
Tray 1 Feed Roll / Nudger Roll, PL 2.3
•
Tray 1 Retard Roll, PL 7.3
•
Transfer Roller Assembly
•
Drum Cartridge, PL 3.1
•
Feed Roll / Nudger Roll, PL 7.2
•
Retard Roll, PL 7.3
•
Takeaway Pinch Roll Assembly, PL 7.1
•
Takeaway Pinch Roll, PL 7.4
•
Exit Roll Assembly, PL 2.7
•
Left Pinch Roll Assembly, PL 2.5
•
Right Pinch Roll Assembly, PL 2.5
•
Fusing Assembly, PL 3.5
Troubleshooting Procedure
Step
Actions and Questions
1
Is the skewed paper fed from the MSI?
Reset the MSI side guides.
2
Is the image printed correctly?
Is the wrinkle within 30 mm of the four edges of
3
the envelope?
Are there any foreign substance on the paper
4
path?
5
Is the image printed correctly?
, PL 3.4
Example Print
Yes
Go to step 2.
Troubleshooting
complete.
This type of wrinkle is
considered normal.
Your printer is not at
fault.
Remove the foreign
substances, then go to
step 5.
Troubleshooting
complete.
Phaser 3610, WorkCentre 3615 Service Manual
Image Quality
No
Go to step 4.
Go to step 3.
Go to step 4.
Go to step 6.
Go to step 6.
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