Troubleshooting
FIP 1. 158
031-581 Suffix of FTP scan file name/folder name is over limit
Cause:
Same as left.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Change file name / forwarding destination folder, or move or delete file in forwarding
destination folder.
2. Take corrective actions at the host side.
FIP 1. 159
031-582 FTP Scan File Creation Fail
Cause:
STOR command failed.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the file name you specified can be created in storage location.
2. Check if there is free space in the storage location.
3. Take corrective actions at the host side.
2-198
Phaser 3610, WorkCentre 3615 Service Manual