Xerox Phaser 3610 Service Manual page 238

Troubleshooting
FIP 1. 123
031-523 Problem with share name in SMB scan server
Cause:
Problem with share name in SMB scan server.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check SMB Server connection, or check share name you specified.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS
FIP 1. 124
031-524 SMB Scan User Over limit
Cause:
Exceed the upper limit of the number of SMB scan users.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check the number of users who use the server at the same time is not exceeding the upper
limit.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS
2-180 Phaser 3610, WorkCentre 3615 Service Manual
PWB).
PWB).