Troubleshooting
Status
Code
(3615)
Paper not available 024-961
Load paper XXX / YYY in Tray 3.
024-961
(XXX: Paper Size
YYY: Paper Type)
2-68
Phaser 3610, WorkCentre 3615 Service Manual
LCD Display
Name/Description of Error
<Tray 3 No Suitable Paper>
Cause:
•
Displayed when any of the
following errors occurs and tray
setting needs to be changed after
paper is loaded.
•
When paper source auto selection
is selected, paper sizes of all
existing trays do not match. (All
Tray Size Mismatch)
•
When a tray is specified, no paper
is loaded in the specified tray.
(Specified Tray Empty)
•
When a tray is specified, paper
size loaded in the specified tray
does not match. (Specified Tray
Size Mismatch)
•
When Substitute Tray is Off and a
paper type is specified, there is no
tray loading the specified paper
type. (Specified Tray Media
Mismatch)
FIP
FIP 1. 116