Xerox Phaser 3610 Service Manual page 424

Image Quality
IQ-4 Blank Print
Troubleshooting Reference
Applicable Parts
• Drum Cartridge, PL 3.1
• Transfer Roller Assembly, PL 3.4
• ROS Assembly, PL 3.2
• HVPS, PL 5.3
• Toner Cartridge, PL 3.1
• Xerographic Connector Assembly, PL 3.1
• Dispense Motor, PL 3.3
• MCU PWB, PL 5.3
• (3610) ESS PWB, PL 5.1
• (3615) ESS PWB, PL 5.2
Note: for the Phaser 3610, begin the procedure at step 3.
Troubleshooting Procedure
Step Actions and Questions
1 Does the error occur only during copying?
2 Is the original placed correctly?
Print the Windows test page.
3
Is the image printed correctly?
On the Image Options tab, ensure that Off is
4 selected in the Toner Saver drop-down menu.
Is the image printed correctly?
Is the installed paper new and dry? Does the
5
paper meet specifications?
3-14 Phaser 3610, WorkCentre 3615 Service Manual
Example Print
Yes
Go to step 2.
Go to step 4.
Printing data form is
not suitable for the
printer, then check the
printing data which
the problem gener-
ated.
Troubleshooting
complete.
Go to step 6.
Blank Print
No
Go to step 3.
Set the original cor-
rectly.
Go to step 4.
Go to step 5.
Replace with paper
that meets specifica-
tions, then go to
step 6.