Xerox Phaser 3610 Service Manual page 429

IQ-6 Black Print
Troubleshooting Reference
Applicable Parts
• IIT Assembly, PL 6.1
• DADF Assembly, PL 6.1
• Toner Cartridge, PL 3.1
• Drum Cartridge, PL 3.1
• ROS Assembly, PL 3.2
• HVPS, PL 5.3
Note: for the Phaser 3610, begin the procedure at step 4.
Troubleshooting Procedure
Step Actions and Questions
1 Does the error occur only during copying?
2
Is the original clean?
Are there any damages or foreign substances to the
3
Platen Glass and DADF Feed Rollers?
Print the Test Print Gradation ESS in diagnosis. (Service-
4 Mode / Printer Diag / Test Print)
Is the image printed correctly?
Check the Toner Type.
5
Is the XEROX Toner seated?
Reseat the Drum Cartridge.
6
Is the image printed correctly?
Replace the Drum Cartridge.
7
Is the image printed correctly?
Example Print
Yes
Go to step 2.
Go to step 3.
Remove the for-
eign substances or
clean up the
IIT/DADF. If the
Platen Glass has
been damaged,
replace (REP 6.1
IIT Assembly),
then go to step 5.
Troubleshooting
complete.
Go to step 6.
Troubleshooting
complete.
Troubleshooting
complete.
Phaser 3610, WorkCentre 3615 Service Manual
Image Quality
Black Print
No
Go to step 4.
Change the original.
Go to step 5.
Go to step 5.
Replace the toner
with XEROX toner.
Go to step 7.
Go to step 8.
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