Xerox Phaser 3610 Service Manual page 370

Troubleshooting
FIP 1. 382
133-289 File Erase Error
Cause:
File erase error.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Update to the latest F/W.
3. If the problem cannot be solved, replace
FIP 1. 383
133-290 Print Decode Error
Cause:
At JBIG data print decode, decode error occurred three successive times.
Solution:
1. Turn the power Off and On to check that the error recurs.
2. Check the telephone line connection. Reconnect the telephone line connector.
3. Check the sending side fax. Receive the fax data from a good fax machine.
4. Update to the latest F/W.
5. If the error persists, ensure that the error is replicated after the printer is powered Off and
then On, and then replace the following parts in sequence.
• (REP 5.4 Fax
• (REP 5.1 ESS
2-312 Phaser 3610, WorkCentre 3615 Service Manual
PWB)
PWB)
(REP 5.1 ESS PWB).