Xerox Phaser 3610 Service Manual page 241

FIP 1. 129
031-529 Problem with SMB scan login name or password
Cause:
Invalid password (Win9x).
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if password is correct.
2. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
3. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS
FIP 1. 130
031-530 Problem with storage location of scanned image in SMB scan server
Cause:
Problem with storage location.
Solution:
The machine will recover after the OK or Close button is pressed or message is displayed for
specified time.
If the error persists:
1. Check if the storage location is correct.
2. Storage location you specified is DFS setting and check if it is linked to other server.
3. Specify the linked server, share name, and storage location.
4. Perform the following in sequence.
• " Network System Fault Check"
• " Network-related Details Check Flow"
5. Ensure that the error is replicated after the printer is powered Off and then On, and then
replace (REP 5.1 ESS
PWB).
PWB).
Phaser 3610, WorkCentre 3615 Service Manual 2-183
Troubleshooting