Canon imageRUNNER ADVANCE C5051 Series Service Manual page 660

Ecode Detail■ Location Items
code
E731 3001 00 Title Error■in■Main■Controller■PCB■2
Description Failure■of■SURF■initialization.■
Remedy 1.■Check■the■connection■of■the■Main■Controller■PCB■2.■
2.■Replace■the■Main■Controller■PCB■2.■
3.■Replace■the■Main■Controller■PCB■1.
E731 3002 00 Title Error■in■Main■Controller■PCB■2
Description Failure■of■SURF■initialization.■
Remedy 1.■Check■the■connection■of■the■Main■Controller■PCB■2.■
2.■Replace■the■Main■Controller■PCB■2.■
3.■Replace■the■Main■Controller■PCB■1.
E731 3015 00 Title Error■in■Main■Controller■PCB■2
Description Video■data■is■not■transmitted■to■CL1-G■even■though■there■is■
no■problem■in■the■software.
Remedy 1.■Turn■OFF■and■then■ON■the■power.■■
2.■Replace■the■Main■Controller■PCB■2.■
3.■Replace■the■Main■Controller■PCB■1.
E732 0001 00 Title Error■in■scanner■communication
Description Error■in■DDI-S■communication
Remedy 1.■Check■the■connector■connecting■to■the■Scanner.■
2.■Check■the■power■of■the■Scanner■->whether■to■perform■
initialization■at■start-up?■
3.■Replace■the■Rcon,■the■Scanner■Board■or■the■Main■
controller■PCB■2.
E732 9999 00 Title Error■in■scanner■communication
Description When■a■Scanner■is■detected■for■the■first■time■from■the■
Printer■Model■(not■an■error).
Remedy 1.■Turn■OFF■and■then■ON■the■power.
E733 0000 00 Title Error■in■printer■communication
Description Communication■with■the■printer■failed■at■start-up.
Remedy 1.Check■the■connector■connecting■to■the■Printer.■
2.■Check■the■power■of■the■Printer■->■whether■to■perform■
initialization■at■start-up?■
3.■Replace■the■Dcon■or■the■Main■controller■PCB■2.
E733 0001 00 Title Error■in■printer■communication
Description Error■in■DDI-P■communication
Remedy 1.Check■the■connector■connecting■to■the■Printer.■
2.■Check■the■power■of■the■Printer■->■whether■to■perform■
initialization■at■start-up?■
3.■Replace■the■Dcon■or■the■Main■Controller■PCB■2.
E740 0002 00 Title Failure■in■Ethernet■Board
Description Incorrect■MAC■address
Remedy 1■Replace■the■LAN■card.
E740 0003 00 Title Failure■in■Ethernet■Board
Description Incorrect■MAC■address
Remedy 1Replace■the■LAN■card.
7
Error■Code■>■Error■Code■>■Error■Code■Details
Description
7 Error■Code■>■Error■Code■>■Error■Code■Details
Ecode Detail■ Location Items
code
E743 0000 00 Title DDI■communication■error
Description SCI■error■occurrence,■reception■data■NG,■reception■timeout,■
SEQ■timeout■error
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■Check■the■connection■of■the■Cable■between■Reader■and■
Controller.■
3.■Check■the■voltage■(+24V■and■+12V)■on■the■Reader■
Controller■PCB.■
4.■Replace■the■DDI-S■Cable.■
5.■Replace■the■Reader■Controller■PCB.■
6.■Replace■the■Main■Controller■PCB■2.■
E743 0003 00 Title DDI■communication■error
Description SCI■error■occurrence,■reception■data■NG,■reception■timeout,■
SEQ■timeout■error
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■Check■the■connection■of■the■Cable■between■Reader■and■
Controller.■
3.■Check■the■voltage■(+24V■and■+12V)■on■the■Reader■
Controller■PCB.■
4.■Replace■the■DDI-S■Cable.■
5.■Replace■the■Reader■Controller■PCB.■
6.■Replace■the■Main■Controller■PCB■2.■
E743 0004 00 Title DDI■communication■error
Description SCI■error■occurrence,■reception■data■NG,■reception■timeout,■
SEQ■timeout■error
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■Check■the■connection■of■the■Cable■between■Reader■and■
Controller.■
3.■Check■the■voltage■(+24V■and■+12V)■on■the■Reader■
Controller■PCB.■
4.■Replace■the■DDI-S■Cable.■
5.■Replace■the■Reader■Controller■PCB.■
6.■Replace■the■Main■Controller■PCB■2.■
E744 0001 00 Title Failure■in■language■file
Description ■Mismatched■version■between■the■HDD■and■the■Bootable
Remedy Reinstall■the■correct■language■file■using■SST■or■USB■
memory■reinstall■the■entire■software.
E744 0002 00 Title Failure■in■language■file
Description Oversized■language■file■in■HDD
Remedy Format■the■HDD■and■reinstall■the■software■because■there■
can■be■more■than■necessary■language■files.■
E744 0003 00 Title Failure■in■language■file
Description Unable■to■find■the■language■which■should■be■switched■and■
described■in■Config.txt■in■the■HDD.
Remedy Reinstall■the■software.
7-86
Description
7-86