Canon imageRUNNER ADVANCE C5051 Series Service Manual page 593

E■ Detail■ Location Items
code code
E025 0400 05 Title Error■in■lock■of■the■Bk■Toner■Container■Motor
Description The■Bk■Toner■Container■Motor■is■detected■to■be■locked■/■lock■
detection.
Remedy 1.■Use■the■attached■tool■to■manually■rotate■the■Main■Drive■
Unit■to■check■the■operation■(by■comparing■with■other■color,■
etc.)■
If■the■manual■rotating■operation■results■in■NG,■perform■the■
following■because■it's■due■to■mechanical■overload.■
If■there■is■no■problem,■go■to■step■5.■
2.■Remove■the■Delivery■Tray■to■check■the■position■of■the■
projection■attached■at■the■back■of■the■gear■in■the■Hopper■
Assembly.■Compare■with■the■gear■that■works■properly.■If■the■
position■of■the■projection■is■displaced,■check■the■following.■
Check■the■lever■to■open/close■the■Toner■Small■Cover■(to■see■
if■the■operation■is■smooth,■no■damage■with■the■lever,■the■
lever■works■OK■(no■wrong■move■to■up/down).■If■the■lever■is■
faulty,■replace■the■lever.■
3.■Remove■the■Main■Drive■Unit■to■check■the■unit■(to■see■
damage,■etc.)■
If■it's■results■in■NG,■replace■the■Main■Drive■Unit.■
4.■Manually■turn■the■gear■on■the■cam■in■the■hopper■unit■to■
check■the■rotation.■
If■it's■results■in■NG,■replace■the■Set-on■Hopper■Unit.■
5.(If■the■above■measures■do■not■solve■the■problem)■Replace■
the■Toner■Container■Motor■(M12).■■
Replace■the■Drum■Driver■PCB■(UN4).
7
Error■Code■>■Error■Code■>■Error■Code■Details
Description
7 Error■Code■>■Error■Code■>■Error■Code■Details
E■ Detail■ Location Items
code code
E025 0410 05 Title Timeout■error■in■detection■of■Bk■Toner■Bottle■Seal/Release■
Sensor■
Description Failure■in■detection■about■the■changes■of■ON■=>■OFF■=>■ON■
with■the■sensor■when■the■cap■of■the■Bk■Toner■Container■was■
sealed/released.
Remedy 1.■Use■the■attached■tool■to■manually■rotate■the■Main■Drive■
Unit■to■check■the■operation.■
2.■If■the■Main■Drive■Unit■side■failed■to■rotate,■check■the■drive■
(to■see■damage■of■the■gear,■etc.)■
If■it's■results■in■NG,■replace■the■Main■Drive■Unit.■
3.■If■the■Main■Drive■Unit■side■failed■to■rotate■while■the■Drive■
rotates,■turn■the■Set-on■Hopper■Unit■to■check■the■rotating■
operation.■If■it's■results■in■NG,■replace■the■Set-on■Hopper■
Unit.■
4.■If■both■the■Main■Drive■Unit■and■the■Set-on■Hooper■Unit■
rotates■together■once■the■Main■Drive■Unit■is■manually■rotated■
while■sealing/releasing■of■the■container■works■properly,■
check■the■sensor■harness■(to■see■if■the■harness■is■caught,■
disconnected■or■physically■removed).■
5.■Replace■the■sensor■which■has■been■checked■in■step■4.■
6.(If■the■above■measures■do■not■solve■the■problem,)■Replace■
the■Drum■Driver■PCB■(UN4).■
■
NOTE:■When■checking■the■operation■after■performing■
the■remedy,■go■through■the■following■to■clear■the■error:■
COPIER>FUNCTION>CLEAR>ERR;■then,■turn■OFF■and■
then■ON■the■power.■After■performing■the■remedy,■perform■the■
toner■replacement■operation■(from■toner■removal■to■reset/
recovery)■from■the■Control■Panel■at■least■once,■and■check■
that■the■replacement■operation■can■be■performed■normally.
E025 0420 05 Title Bk■Mismatched■phase
Description Set-on■Unit■detects■opening■of■the■Bk■Toner■Container■as■
well■as■the■Small■Door.
Remedy 1.■Check■if■the■Small■Door■can■be■closed.■
2.■Close■the■Small■Door■and■turn■OFF■and■then■ON■the■
power■to■check■recovery.■
3.■Check■the■installation■of■the■Open/Close■Sensor■of■the■
Small■Door■(to■see■if■it's■installed■at■the■correct■position).■
4.■Check■the■Sensor■Harness■(to■see■if■the■harness■is■
caught,■disconnected■or■physically■removed).■
5.(If■the■above■measures■do■not■solve■the■problem,)■Replace■
the■Drum■Driver■PCB■(UN4).
7-19
Description
7-19