Canon imageRUNNER ADVANCE C5051 Series Service Manual page 563

■ Debug■Logs ■
● Obtaining■Log■Files ■
Updater■log■files■can■be■obtained■by■copy■&■paste■from■remote■UI.
This■procedure■is■shown■below.
1.■Check■that■the■"CDS-MEAP"■or■"CDS-FIRM"■is■enabled■in■the■service■mode.■If■they■are■not■
enabled,■change■the■value■to■"1"■and■then■restart■the■device.
Service■mode■(Level1)■>■Mode■List
•■ COPIER■>■OPTION■>■FNC-SW■>■CDS-MEAP:■1
•■ COPIER■>■OPTION■>■FNC-SW■>■CDS-FIRM:■1
2.■Log■in■the■remote■UI■(URL:■http://<device's■IP■address■or■host■name>)■using■the■system■
administrator■right.
3.■From■"Display■Logs/Communication■Test"■screen,■obtain■System■Logs■(log■level■4)■and■
Update■Logs■by■copy■&■paste.■
Top■page■(Remote■UI)■>■[Settings/Registration]■>■[Management■Settings]■>■[License/
Others]■>■[Register/Update■Software]■>■"Display■Logs/Communication■Test"
6
Troubleshooting■>■Version■upgrade■>■Version■Upgrade■via■CDS■>■Debug■Logs
6 Troubleshooting■>■Version■upgrade■>■Version■Upgrade■via■CDS■>■Debug■Logs
NOTE:
•■ See■"Setting■Log■Level"■in■chapter■2■for■details■of■changing■Log■Level
4.■If■the■value■of■CDS-MEAP■or■CDS-FIRM■was■changed■in■the■service■mode,■return■to■the■
original■value■and■then■restart■the■device■to■enable■this■setting.
Obtaining■the■log■files■is■completed.
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