Canon imageRUNNER ADVANCE C5051 Series Service Manual page 612

E■code Detail■ Location Items
Code
E355 0002 05 Title System■error
Description System■error
Remedy Contact■the■service■company■office
E355 0003 05 Title System■error
Description System■error
Remedy Contact■the■service■company■office
E355 0004 05 Title System■error
Description System■error
Remedy Contact■the■service■company■office
E400 0001 04 Title Communication■error■between■Reader■Controller■PCB■and■
DF■Unit
Description Communication■checksum■error■between■Reader■Controller■
PCB■and■DF■Unit
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■Check■the■connection■between■Reader■Controller■PCB■
and■DF■Driver■PCB■(Signal■Cable■and■Power■Supply■Cable),■
and■check■that■the■Cables■are■not■open-circuit.■
3.■Replace■the■Cable■between■Reader■Controller■PCB■and■
DF■Driver■PCB.■■
4.■Replace■the■Reader■Controller■PCB.■
5.■Replace■the■DF■Driver■PCB.■
E400 0002 04 Title Communication■error■between■Reader■Controller■PCB■and■
DF■Unit
Description Communication■error■between■Reader■Controller■PCB■and■
DF■Unit
Remedy 1.■Turn■OFF■and■then■ON■the■power.■
2.■Check■the■connection■between■Reader■Controller■PCB■
and■DF■Driver■PCB■(Signal■Cable■and■Power■Supply■Cable),■
and■check■that■the■Cables■are■not■open-circuit.■
3.■Replace■the■Cable■between■Reader■Controller■PCB■and■
DF■Driver■PCB.■■
4.■Replace■the■Reader■Controller■PCB.■
5.■Replace■the■DF■Driver■PCB.■
E401 0001 04 Title Pickup■error
Description Pickup■Unit■is■not■returned■to■the■home■position.■
Remedy 1.■Check■that■Pickup■Unit■Lifter■HP■Sensor■flag■moves■
smoothly.■
2.■Check■the■connection■between■DF■Driver■PCB■and■
Pickup■Unit■Lifter■HP■Sensor,■and■check■that■the■Cable■is■
not■open-circuit.■■
3.Check■the■operation■of■Pickup■Motor.■(Set■the■service■
mode:■FEEDER■>■FUNCTION■>■MTR-CHK■>■9.■Then,■set■
FEEDER■>■FUNCTION■>■MTR-ON.)■
4.■Replace■the■DF■Driver■PCB.■
7
Error■Code■>■Error■Code■>■Error■Code■Details
Description
7 Error■Code■>■Error■Code■>■Error■Code■Details
E■code Detail■ Location Items
Code
E401 0002 04 Title Pickup■error
Description Pickup■Unit■does■not■move■from■the■home■position.■
Remedy 1.■Check■that■Pickup■Unit■Lifter■HP■Sensor■flag■moves■
smoothly.■
2.■Check■the■connection■between■DF■Driver■PCB■and■
Pickup■Unit■Lifter■HP■Sensor,■and■check■that■the■Cable■is■
not■open-circuit.■■
3.■Check■the■operation■of■Pickup■Motor.■(Set■the■service■
mode:■FEEDER■>■FUNCTION■>■MTR-CHK■>■9.■Then,■set■
FEEDER■>■FUNCTION■>■MTR-ON.)■
4.■Replace■the■DF■Driver■PCB.■
E407 0001 04 Title Tray■Lifter■Motor■error
Description Tray■HP■Sensor■does■not■detect■ON■or■OFF■within■specified■
time.■
Remedy 1.■Check■that■after■Lifter■is■lifted■fully,■it■is■located■in■the■
correct■position.■(Check■the■engagement■with■the■Gear.)■
2.Check■the■connection■between■Tray■HP■Sensor■and■DF■
Driver■PCB,■and■check■that■the■Cable■is■not■open-circuit.■
3.Check■the■operation■of■Tray■Lifter■Motor.■
4.■Replace■the■DF■Driver■PCB.■■
5.■Replace■the■Tray■Lifter■Motor.■
E407 0002 04 Title Tray■Lifter■Motor■error
Description Paper■Face■Detection■Sensor■when■Lifter■is■being■lifted■
does■not■become■ON■within■specified■time.
Remedy 1.■Check■that■after■Lifter■is■lifted■fully,■it■is■located■in■the■
correct■position.■(Check■the■engagement■with■the■Gear.)■
2.■Check■the■Tray■Lifter■Motor,■and■also■check■whether■
shifting■operation■is■performed■normally.■■
3.■Check■the■connection■between■Paper■Face■Detection■
Sensor■and■DF■Driver■PCB,■and■check■that■the■Cable■is■not■
open-circuit.■
4.■Replace■the■DF■Driver■PCB.■■
5.■Replace■the■Tray■Lifter■Motor.■
E413 0001 04 Title DF■Disengagement■Motor■error
Description Lead■Roller■1■disengagement■error■
Remedy 1.■Open■the■ADF■Front■Cover,■and■then■check■the■operation■
of■active■Disengagement■Motor.■■
2.■Check■the■physical■position■of■Disengaging■HP■Sensor■
and■its■flag.■■
3.■Check■that■the■Cable■of■Disengaging■HP■Sensor■is■not■
open-circuit.■
4.■Replace■the■DF■Driver■PCB.■
7-38
Description
7-38