Out Of Warranty Service; Information About Your System - Xantrex XDC 10-1200 Operating Manual

Warranty and Product Information

Out of Warranty Service

If the warranty period for your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply has
expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.
To return your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply for out of warranty
service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the
other steps outlined in "Return Procedure" on page WA–3.
Payment options such as credit card or money order will be explained by the Customer Service Representative.
In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been
received.

Information About Your System

As soon as you open your XDC 6000 Watt and 12000 Watt Series Digital Programmable Power Supply package,
record the following information and be sure to keep your proof of purchase.
❐ Serial Number
❐ Purchased From
❐ Purchase Date
WA–4
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TM-XDOP-01XN