Breaking A Pairing; Headset Pairing Faq - Honeywell Vocollect Hardware Reference Manual

Breaking a Pairing

There are several methods to break a pairing between an SRX or SRX2 headset and a Bluetooth device.
From the Device:
From VoiceConsole:
From an SRX Headset:
From an SRX2 Headset:

Headset Pairing FAQ

Q: My device accidentally paired with a different headset. What can I do?
A: If you are using an SRX2 headset, press the + and - buttons simultaneously to clear the pairing.
If you are using an SRX headset, perform a manual pairing; it will break the connection and initiate another inquiry.
Note that the user should have his or her headset in pairing mode before performing this step so that the device can
find the headset when it searches.
Q: The users at my site do not have assigned headsets and devices, so they could get a different headset at every
shift. Which pairing process would you recommend?
A: With an A700 device (VoiceCatalyst only) and an SRX2 headset, you can use TouchConnect to pair the device and
headset.
With earlier devices, auto pairing would probably be the easiest, as it will quickly establish connections and by default
does not maintain those pairings.
Q: The users at my site are assigned their own SRX or SRX2 headsets, so I want to maintain pairings and
avoid pairing headsets at the start of every shift. What pairing process would you recommend?
A: You could use manual pairing or auto pairing with the configuration parameter SrxPersistAutomaticPairing
or, in VoiceClient 3.9 and later and VoiceCatalyst 2.0 and later, PersistSrxPairingAcrossPowerCycle set to 1 and
SrxClearPairingInCharger set to 0 in order to maintain pairings through device reboots and recharging.
Q: Our users are spending a lot of time pairing. What methods would you recommend to reduce the time it
takes to pair headsets?
A: There are a number of solutions:
A device can break a pairing with a wireless headset by
initiating a new search for headsets. The user can initiate
the device query by holding down the Plus (+) and Minus
(-) buttons on the device. This method is useful if the
user's device completes a cross pairing with the wrong
headset; the user can initiate another manual pairing.
Manual pairing must be enabled on the device for this
procedure to work.
VoiceConsole displays all Bluetooth pairings including
SRX and SRX2 headsets, Talkman devices, scanners,
and printers. From the Edit Device page, you can clear a
pairing. You can do this with headsets as well.
The headset cannot break the pairing with the device.
The user must break it from the device by initiating
another pairing.
The SRX2 headset user can break any pairing by
pressing the Plus (+) and Minus (-) buttons.
This is the preferred method for breaking a pairing.
If the paired device is running Vocollect VoiceCatalyst
1.2 and newer, the SRX2 headset signals the device
that the pairing is being broken. With older versions of
Vocollect Voice Software, the pairing breaks only after it
times out.
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