Chapter 13: Troubleshooting Equipment Problems - Honeywell Vocollect Hardware Reference Manual

Chapter
13
Troubleshooting Equipment Problems
Topics:
• I Can't Hear Anything Through
the Headset
• The Scanner will not Scan
• My Headset Won't Stay On
• The Device Beeps Every Few
Seconds
• The Device Will Not Load a
Voice Application
• The Device Will Not Load an
Operator Template
• The Device Does Not Respond
to Button Presses
• The Device Will Not Turn On
• The Device Keeps Shutting Off
• Troubleshooting Guide for
the Talkman A500/T5 Battery
Charger
• About Sending Equipment Back
for Repairs
• Troubleshooting VMT
Configurations
• Troubleshooting Problems
Indicated by LED
• About Error Messages
Sometimes you will not see an LED indicator change or hear an error
message, but will see some other sign of trouble. Find the description below
that most accurately describes what you see. Follow the steps in sequence
until the issue is resolved; start with the first option and see if that solves your
problem before moving on to the second. If none of the listed steps resolve
the problem, contact Honeywell to send the equipment back for repair or to
speak with a support representative.