Fault Rectification; Resetting Components; Broadcast Error - Simons Voss Technologies SmartRelais 3 Advanced Manual

SimonsVoss
Manual
SmartRelais 3 Advanced

11 Fault rectification

11.1 Resetting components

IMPORTANT

11.2 Broadcast error

Unavailable service
You can reset the controller (see Resetting the controller [} 28]).
Only the hardware settings and access lists on the controller are reset. The
IP setting remains unchanged
You can reset the software in LSM (see Software reset [} 90]).
A frequent cause of transmission errors in programming is an
unavailable or ended service. Check whether the service is running.
– If you use a virtual network, the VN host server must be operation.
– If you use the SmartRelay in a network and evaluate inputs, the
CommNode server must be in operation.
If you are not sure, check both services:
ü Controller has already been programmed.
ü Components wired correctly (see wiring [} 55]).
ü Components connected to power.
1. Press the Windows key.
2. Enter services.
3. Right-click on the displayed entry to open the context menu.
4. Select the Run as administrator item.
5. Enter your user name and your password if necessary.
ð The Windows "[offen]" window will open.
6. Look for the following services: SimonsVoss CommNode Server
and/or SimonsVoss VNHost Server.
7. Export the status of the services.
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