IBM System x3650 Installation Manual
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IBM System x3650 Installation Manual

Type 7979
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See also: User Manual
System x3650
Type 7979

Installation Guide

Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the documentation
on the IBM
Documentation
You can also find the most
current information about
your server at
http://www.ibm.com/systems/support.
Start the server.
Did the server
start correctly?
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
CD.
completed?
ServerGuide to
install the operating
system?
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
http://www.ibm.com/support/mysupport/
to register the server.
No
Yes
Go to the Server Support
flow chart on the reverse
side of this page.
No
Yes
Go to the Server Support
flow chart on the reverse
side of this page.
No
Yes
Use
Go to the Web for instructions:
No
http://www.ibm.com/
Yes
Go to
systems/support/

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Summary of Contents for IBM System x3650

  • Page 1: Installation Guide

    Go to the Web for instructions: ServerGuide to http://www.ibm.com/ http://www.ibm.com/systems/support. install the operating systems/support/ system? Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/support/mysupport/ to register the server.

  • Page 2: Server Support

    Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 IBM System x3650 Type 7979 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 81 and the Warranty and Support Information document on the IBM System x Documentation CD. Sixth Edition (December 2007) © Copyright International Business Machines Corporation 2007. All rights reserved.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....2 Hardware and software requirements .
  • Page 6 Hardware service and support ....80 IBM Taiwan product service ....80 Appendix B.

  • Page 7: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2007...
  • Page 8 In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a dc power supply.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System x3650 Type 7979: Installation Guide...
  • Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 240 V under any distribution fault condition. Important: This product is not suitable for use with visual display workplace devices according to Clause 2 of the German Ordinance for Work with Visual Display Units. IBM System x3650 Type 7979: Installation Guide...

  • Page 15: Chapter 1. Introduction

    If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...

  • Page 16: The Ibm System X Documentation Cd

    The location of the ID label is the same on both model styles. This illustration might differ slightly from your hardware. For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. See the Rack Installation Instructions document for complete rack installation and removal instructions.

  • Page 17: Hardware And Software Requirements

    Hardware and software requirements The IBM System x Documentation CD requires the following minimum hardware and software: ® ® v Microsoft Windows XP, Windows 2000, or Red Hat Linux v 100 MHz microprocessor. v 32 MB of RAM. v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems.

  • Page 18: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
  • Page 19 0.75°C for every v Weight: approximately 21.09 kg microprocessors, see 1000-foot increase in altitude. (46.5 lb) to 29.03 kg (64 lb) http://www.ibm.com/servers/eserver/ – Server off: 10° to 43°C (50.0° to depending upon configuration serverproven/compat/us/ 109.4°F); maximum altitude: 2133...

  • Page 20: Major Components Of The Server

    Optional tape drive Operator information panel CD/DVD drive 3.5-inch filler panel Power backplane 3.5-inch hard disk drive 2.5-inch drive cage with 3.5-inch cage divider hard disk drive backplane 2.5-inch hard disk drive 2.5-inch filler panel IBM System x3650 Type 7979: Installation Guide...
  • Page 21 Riser-card assembly Full-height adapter Low-profile adapter Remote Supervisor DIMM air baffle Adapter II SlimLine Heat-sink filler DIMM ServeRAID Heat sink SAS controller Microprocessor System board Heat-sink retention module Chapter 1. Introduction...
  • Page 22 IBM System x3650 Type 7979: Installation Guide...

  • Page 23: Chapter 2. Installing Optional Devices

    2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click System x3650 to display the matrix of downloadable files for the server. For additional information about tools for updating, managing, and deploying firmware, see the System x and xSeries Tools Center at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

  • Page 24: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 25: Handling Static-Sensitive Devices

    The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server;...

  • Page 26: Installing A Memory Module

    “Turning off the server” on page 39). Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 27 Table 2. DIMM installation sequence Pair DIMM connectors 1 and 4 7 and 10 2 and 5 8 and 11 3 and 6 9 and 12 Note: When only one pair of DIMMs is installed in the server and the BIOS code level is version 1.04 (GGE127A) or later, you can improve performance by installing the DIMMs in connectors 1 and 7 instead of 1 and 4.
  • Page 28 Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 29: Memory Mirroring

    Riser card assembly Finger hole DIMM air baffle Release ring 4. Remove the riser-card assembly. 5. Remove the DIMM air baffle. 6. Open the retaining clip on each end of the DIMM connector. 7. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server.

  • Page 30: Online-Spare Memory

    Configuration/Setup Utility program in the User’s Guide on the IBM System x Documentation CD for details about enabling memory mirroring. When you use memory mirroring, you must install two pairs of DIMMs at a time. The four DIMMs in each group must be identical. See Table 3 for the DIMM connectors that are in each group.
  • Page 31 In the configuration that you use, install the largest DIMMs first. Table 5. Online-spare DIMM configurations, basic scheme Number of DIMMs DIMM connectors Results 1 and 4 (largest DIMMs) Online-sparing on branch 0 2 and 5 1 and 4 (largest DIMMs) Online-sparing on branch 0 2 and 5 3 and 6...

  • Page 32: Installing A Hard Disk Drive

    The ID that is assigned to each bay is printed on the front of the server. The following illustrations show how to install a hot-swap hard disk drive. 3.5-inch drives Filler panel Hard disk drive Tray handle IBM System x3650 Type 7979: Installation Guide...

  • Page 33: Installing A Tape Drive

    Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the RAID documentation on the IBM ServeRAID Support CD for information about RAID controllers. If you have other optional devices to install or remove, do so now. Otherwise, go to “Completing the installation”...

  • Page 34: Installing An Additional Microprocessor

    To download the most current level of BIOS code and many other code updates for your server, go to http://www.ibm.com/systems/support/, select System x3650 from the Hardware list, and click the Download tab. v (Optional) Obtain an SMP-capable operating system. For a list of supported operating systems and optional devices, go to http://www.ibm.com/servers/...
  • Page 35 Microprocessor 1 connector Microprocessor 2 connector Voltage regulator module connector The following illustration shows how to install the second microprocessor on the system board. Chapter 2. Installing optional devices...
  • Page 36 Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.
  • Page 37 Finger holes Microprocessor air baffle 4. Remove the microprocessor air baffle. 5. Touch the static-protective package containing the VRM to any unpainted metal surface on the outside of the server. Then, remove the VRM from the package. Alignment key 6. Turn the VRM so that the keys align correctly with the VRM connector; then, firmly press the VRM straight down into the connector.
  • Page 38 Close the microprocessor bracket frame. Note: The microprocessor fits only one way on the socket. e. Carefully close the microprocessor release lever to secure the microprocessor in the socket. IBM System x3650 Type 7979: Installation Guide...
  • Page 39 Touching the thermal grease will contaminate it. For details, see the information about thermal grease in the User’s Guide on the IBM System x Documentation CD. Thermal grease Heat sink a.

  • Page 40: Installing An Adapter

    – Non-hot-plug, low-profile PCI Express x8 (x4 lanes), slot 4 – Non-hot-plug, low-profile PCI Express x8 (x4 lanes), slot 3 – Non-hot-plug, half-length PCI Express x8 (x8 lanes), slot 2 – Non-hot-plug, full-length PCI Express x8 (x8 lanes), slot 1 IBM System x3650 Type 7979: Installation Guide...
  • Page 41 Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Remove the server cover.
  • Page 42 7. If you removed the PCI riser-card assembly to install the adapter, align the riser-card assembly with the release-tab posts, rear guides, and connector; then, press the PCI riser-card assembly firmly into the connector. IBM System x3650 Type 7979: Installation Guide...

  • Page 43: Installing A Remote Supervisor Adapter Ii Slimline

    SlimLine is installed, the systems-management Ethernet port on the rear of the server is active. Note: Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in this server. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for information about which versions of the Remote Supervisor Adapter II SlimLine are supported.

  • Page 44: Replacing The Serveraid Sas Controller

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 3. Remove the server cover.
  • Page 45 (see “Turning off the server” on page 39). Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 46: Completing The Installation

    3. Connect the cables and power cords. Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 47: Installing The Cover

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply for instructions and an illustration of the dc power supply.

  • Page 48: Updating The Server Configuration

    Remote Supervisor Adapter User’s Guide, which comes with the adapter, for information about setting up, configuring, and using the adapter. For information about configuring the integrated Gigabit Ethernet controllers, see the User’s Guide. IBM System x3650 Type 7979: Installation Guide...

  • Page 49: Chapter 3. Server Controls, Leds, And Power

    CD/DVD eject button CD/DVD drive activity LED Rack release latch Rack release latch Operator information panel: This panel contains controls, LEDs, and connectors. The following illustration shows the controls, LEDs, and connectors on the operator information panel. © Copyright IBM Corp. 2007...
  • Page 50 Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply.

  • Page 51: Rear View

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. AC power LED: Each hot-swap power supply has an ac power LED and a dc power LED.

  • Page 52: Server Power Features

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Turning on the server...

  • Page 53: Turning Off The Server

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. Some operating systems require an orderly shutdown before you turn off the server.
  • Page 54 4 seconds to turn off the server. v The service processor can turn off the server as an automatic response to a critical system failure. v You can turn off the server through a request from the service processor. IBM System x3650 Type 7979: Installation Guide...

  • Page 55: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 56: Using The Raid Configuration Programs

    To help ensure signal quality, do not mix drives with different speeds and data rates. v To update the firmware and BIOS code for an optional ServeRAID SAS controller, you must use the IBM ServeRAID Support CD that comes with the ServeRAID option. Using the IBM ServeRAID Configuration Utility program...

  • Page 57: Using Serveraid Manager

    Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Support CD, to perform the following tasks: v Configure a redundant array of independent disks (RAID) array...

  • Page 58: Viewing The Configuration

    10. Exit from ServeRAID Manager and remove the CD from the CD-RW/DVD drive. 11. Restart the server. Viewing the configuration You can use ServeRAID Manager to view information about RAID controllers and the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical IBM System x3650 Type 7979: Installation Guide...

  • Page 59: Using The Baseboard Management Controller

    To update and configure the BIOS code to enable SOL, complete the following steps: 1. Update the BIOS code: a. Download the latest version of the BIOS code from http://www.ibm.com/ systems/support/. b. Update the BIOS code, following the instructions that come with the update file that you downloaded.

  • Page 60: Linux Configuration

    Download the latest version of the BMC firmware from http://www.ibm.com/ systems/support/. b. Update the BMC firmware, following the instructions that come with the update file that you downloaded. 3. Configure the BIOS settings: a. When you are prompted to start the Configuration/Setup Utility program, restart the server and press F1.
  • Page 61 Note: This procedure is based on a default installation of Red Hat Enterprise Linux ES 4. The file names, structures, and commands might be different for other versions of Red Hat Linux. To configure the general Linux parameters for SOL operation when you are using the Red Hat Enterprise Linux ES 4 operating system, complete the following steps.
  • Page 62 Original /etc/lilo.conf contents prompt timeout=50 default=linux boot=/dev/hda map=/boot/map install=/boot/boot.b message=/boot/message linear image=/boot/vmlinuz-2.4.9-e.12smp label=linux initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 IBM System x3650 Type 7979: Installation Guide...
  • Page 63 Modified /etc/lilo.conf contents prompt timeout=50 default=linux-Monitor boot=/dev/hda #map=/boot/map install=/boot/boot.b #message=/boot/message linear # This will allow you to only Monitor the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Monitor initrd=/boot/initrd-2.4.9-e.12smp.img read-only root=/dev/hda6 append="console=ttyS0,19200n8 console=tty1" # This will allow you to Interact with the OS boot via SOL image=/boot/vmlinuz-2.4.9-e.12smp label=linux-Interact initrd=/boot/initrd-2.4.9-e.12smp.img...
  • Page 64 Red Hat Enterprise Linux ES (2.4.9-e.12smp) root (hd0,0) kernel /vmlinuz-2.4.9-e.12smp ro root=/dev/hda6 initrd /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img IBM System x3650 Type 7979: Installation Guide...
  • Page 65 Modified /boot/grub/grub.conf contents #grub.conf generated by anaconda # Note that you do not have to rerun grub after making changes to this file # NOTICE: You have a /boot partition. This means that all kernel and initrd paths are relative to /boot/, eg. root (hd0,0) kernel /vmlinuz-version ro root=/dev/hda6 initrd /initrd-version.img...
  • Page 66 (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=ttyS1,19200 console=tty1 initrd (hd0,1)/boot/initrd # This will allow you to Interact with the OS boot via SOL title linux SOL Interactive kernel (hd0,1)/boot/vmlinuz root=/dev/hda2 acpi=oldboot vga=791 console=tty1 console=ttyS0,19200 initrd (hd0,1)/boot/initrd title floppy IBM System x3650 Type 7979: Installation Guide...

  • Page 67: Microsoft Windows 2003 Standard Edition Configuration

    Modified /boot/grub/menu.lst contents Notes root chainloader +1 title failsafe kernel (hd0,1)/boot/vmlinuz.shipped root=/dev/hda2 ide=nodma apm=off vga=normal nosmp disableapic maxcpus=0 3 initrd (hd0,1)/boot/initrd.shipped Note 1: The kernel line is shown with a line break. In your file, the entire entry must all be on one line. You must restart the Linux operating system after you complete these procedures for the changes to take effect and to enable SOL.

  • Page 68: Installing The Osa Smbridge Management Utility Program

    To install the OSA SMBridge management utility program on a server running a Windows operating system, complete the following steps: 1. Go to http://www.ibm.com/systems/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens.
  • Page 69 Linux operating system, complete the following steps. You must be logged in as a root user to perform these procedures. 1. Go to http://www.ibm.com/systems/support/. Download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive.

  • Page 70: Using The Baseboard Management Controller Utility Programs

    Using the OSA SMBridge management utility program Use the OSA SMBridge management utility program to remotely manage and configure a network. The utility program provides the following remote management capabilities: IBM System x3650 Type 7979: Installation Guide...
  • Page 71 v CLI (command-line interface) mode Use CLI mode to remotely perform power-management and system identification control functions over a LAN or serial port interface from a command-line interface. Use CLI mode also to remotely view the BMC system event log. Use the following commands in CLI mode: –...
  • Page 72 IBM System x3650 Type 7979: Installation Guide...

  • Page 73: Chapter 5. Solving Problems

    If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 79, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.

  • Page 74: Post Error Codes

    System x Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www.ibm.com/systems/support/, select System x3650, click the Install and use tab, and click Product documentation. Table 7. Abbreviated list of POST error messages...

  • Page 75: Serverguide Problems

    ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 8. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and 1. Make sure that the server supports the ServerGuide program and has a Installation CD will not start. startable (bootable) CD-RW/DVD drive.

  • Page 76: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...

  • Page 77: General Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 78: Intermittent Problems

    Problem Determination and Service Guide. 2. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI Application for Windows, or ASR devices that may be installed.

  • Page 79: Usb Keyboard, Mouse, Or Pointing-Device Problems

    The USB mouse or USB 1. Make sure that: pointing device does not work. v The mouse is compatible with the server. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/. v The mouse or pointing-device USB cable is securely connected to the server, and the device drivers are installed correctly.

  • Page 80: Memory Problems

    1. Reseat the DIMMs; then, restart the server. branch are identified as failing. 2. Replace the lowest-numbered DIMM pair of those that are identified; then, restart the server. Repeat as necessary. 3. (Trained service technician only) Replace the system board. IBM System x3650 Type 7979: Installation Guide...

  • Page 81: Microprocessor Problems

    Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 82: Monitor Problems

    Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 83 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor cable b.

  • Page 84: Optional-Device Problems

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. IBM System x3650 Type 7979: Installation Guide...
  • Page 85 Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. a. Disconnect the server power cords.

  • Page 86: Serial Port Problems

    Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply. See the documentation that comes with each dc power supply. 4. If the problem remains, suspect the system board.

  • Page 87: Software Problems

    v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 88: Universal Serial Bus (Usb) Port Problems

    Remind mode. When the server is in Remind mode, the system-error LED on the front of the server flashes. If a new failure occurs, the system-error LED is lit again. IBM System x3650 Type 7979: Installation Guide...

  • Page 89: Diagnosing Problems Using Light Path Diagnostics

    The power supply in bay 1 has failed. Attention: In a dc power environment, only trained service personnel other than IBM service technicians are authorized to connect or disconnect power to the dc power supply and to remove and install a dc power supply. See the documentation that comes with each dc power supply.
  • Page 90 1. Make sure that the failing microprocessor, which is indicated by a lit LED on the system board, is installed correctly. See the User’s Guide on the IBM System x Documentation CD for information about installing a microprocessor. 2. Call for service.
  • Page 91 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 92 IBM System x3650 Type 7979: Installation Guide...

  • Page 93: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 94: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM BladeCenter information is http://www.ibm.com/systems/bladecenter/.

  • Page 95: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 96: Important Notes

    Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM. Maximum memory might require replacement of the standard memory with an optional memory module.

  • Page 97: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 98: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 99: Electronic Emission Notices

    For proper collection and treatment, contact your local IBM representative. For California: Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/ hazardouswaste/perchlorate/.

  • Page 100: Industry Canada Class A Emission Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 101: Taiwanese Class A Warning Statement

    Telephone: 0049 (0)711 785 1176 Fax: 0049 (0)711 785 1283 E-mail: tjahn@de.ibm.com Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Korean Class A warning statement Appendix B. Notices...
  • Page 102 IBM System x3650 Type 7979: Installation Guide...

  • Page 103: Index

    5 device scan sequence 27 DIMMs connector locations 14 order of installation 12 IBM Support Line 80 display problems 68 important notices 4 documentation CD 2 information LED 36 drive, hot-swap, installing 18, 19 © Copyright IBM Corp. 2007...
  • Page 104 35 serial over LAN optional device problems 70 commands OSA SMBridge management utility program connect 57 enabling and configuring 45 identify 57 installing 54 power 57 reboot 57 sel get 57 IBM System x3650 Type 7979: Installation Guide...
  • Page 105 USB connector front 36 rear 38 using baseboard management controller utility programs 56 ServerGuide CD 41 utility program Configuration/Setup 41 IBM ServeRAID Configuration 43 video connector front 36 rear 38 voltage regulator module installing 23 See voltage regulator module Index...
  • Page 106 IBM System x3650 Type 7979: Installation Guide...
  • Page 108 Part Number: 44R5190 Printed in USA (1P) P/N: 44R5190...

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