System Notifications - Eldes ESIM384 Installation Manual

27. SYStEM notIfICatIonS

By default, in case of a certain event, the system attempts to send an SMS text message to the first listed user phone number only. If the
user phone number is unavailable and the system fails to receive the SMS delivery report during 45 seconds, it will attempt to send the SMS
text message to the next listed user phone number, assigned to the same partition as the previous one. the user phone number may be
unavailable due to the following reasons:
• mobile phone was switched off.
• was out of GSM signal coverage.
the system will continue sending the SMS text message to the next listed user phone numbers in the priority order until one is available.
the system sends the SMS text message only once and will not return to the first user phone number if the last one was unavailable.
to change the SMS text message delivery algorithm, user can enable/disable the following parameters for certain events:
• SMS Cascade enabled - In case of specified event, system sends SMS text message to first user in a row. Only in case of failed attempt
(user phone is turned off or etc.) system will send to another user in a row until first successful attempt.
• SMS Cascade disabled - If 'SMS Cascade' option is disabled, the system simultaneously sends a certain SMS text message to all avail-
able users regardless if the previous one has received the SMS text message or not.
When using Dual-SIM feature, the Secondary SIM card is involved in the communication process. For more details, please refer to 31. DUal
SIM ManaGEMEnt.
the following table provides the description of system notifications by SMS text message sent to the user phone number.
Seq. no. Event
1 System armed
2 System disarmed
3 General alarm
4 Mains power loss/
restore
5 Battery failed
6 Battery dead
or missing
7 Low battery
8 Siren fail/restore
9 Date/time not set
10 GSM connection failed
11 GSM/GPRS antenna
fail/restore
12 tamper alarm
13 Communication bus
fail/restore
14 temperature info
15 System started
16 Periodical info
17 Wireless signal loss/
restore
18 Unable to arm
19 CO level critical
Report/Control zone
20
triggered
21 Zone autobypass
eWM1 wireless signal
22
loss/restore
Incoming SMS for-
23
warding
Wireless communica-
24
tion failed
25 RF jammer detected
Communication with
26
MS failed
to enable/disable a certain system notification, please refer to the following configuration methods.
122 122 EN
Description
SMS text message sent to the user regarding armed system.
SMS text message sent to the user about disarmed system.
SMS text message sent to the user in case of system alarm occurrence.
SMS text message sent to the user in case the mains power is lost or restored
SMS text message sent to the user in case the backup battery resistance is 2Ω or higher
(battery requires replacement).
SMS text message sent to the user in case the backup battery is not present or the battery voltage
runs below 5V.
SMS text message sent to the user in case the backup battery voltage is 10.5V or lower.
SMS text message sent to the user in case the siren is disconnected/broken or connected/fixed.
SMS text message sent to the user in case system date and time is not set.
SMS text message sent to the user in case the GSM connection is lost.
SMS text message sent to the user in case the GSM/GPRS antenna is disconnected/broken or
connected/fixed.
SMS text message sent to the user in case of tamper violation. Indicated as Tamper x.
SMS text message sent to the user in case the RS485 device, such as keypad or zone and PGM
output expansion module is disconnected/broken or disconnected/broken or connected/fixed.
SMS text message sent to the user in case of temperature deviation by the set values.
SMS text message sent to the user on system startup.
Info SMS text message sent to the user periodically by the set values.
SMS text message sent to the user in case the wireless signal is lost or restored.. Indicated as No
wireless signal from wless-dev wless-id Tamper x and Wireless signal restored. From wless-dev
wless-id Tamper x respectively. this notification does NOt apply to eWM1 device.
SMS text message sent to the user in case the system denies arming due to existing violated zone
(-s)/tamper (-s)/other system fault (see 19.3. Wireless Signal Status Monitoring).
SMS text message sent to the user in case the critical level 4 of carbon monoxide (CO) concentration
detected by eWF1CO is reached.
SMS text message sent to the user in case the Report/Control-type zone is triggered.
SMS text message sent to the user in case a violated zone is bypassed automatically.
SMS text message sent to the user in case the wireless signal with eWM1 device is lost or restored.
Indicated as No wireless signal from wless-dev wless-id Tamper x and Wireless signal restored.
From wless-dev wless-id Tamper x respectively. this notification cannot be managed via eKB2.
SMS text message sent to the user in case the SMS forwarding of the incoming SMS text messages
is enabled (see 27.3 SMS forward). this notification can be managed via eKB3/eKB3W/eWKB4 and
ELDES Configuration software only.
SMS text message sent to the user in case the wireless signal failure is lasting for 20 minutes. this
event is a warning and does NOt cause an alarm (see 19.3. Wireless Signal Status Monitoring).
SMS text message sent to the user in case the wireless signal is blocked by jammer.
SMS text message sent to user in case the system ends up with all unsuccessful attempts by all con-
nections to deliver data message to the monitoring station. this event can be managed using eLDeS
Configuration software only.
ESIM384 Installation and Configuration Manual v1.1