Eldes esim364 Installation Manual
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Eldes esim364 Installation Manual

Gsm alarm and management system
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ESIM364
GSM ALARM AND MANAGEMENT SYSTEM
INSTALLATION MANUAL
COMPLIES WITH EN 50131-1 GRADE 3, CLASS II REQUIREMENTS

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Summary of Contents for Eldes esim364

  • Page 1 ESIM364 GSM ALARM AND MANAGEMENT SYSTEM INSTALLATION MANUAL COMPLIES WITH EN 50131-1 GRADE 3, CLASS II REQUIREMENTS...
  • Page 2 • DO NOT attempt to personally repair the system. • System label is on the bottom side of the device. GSM alarm system ESIM364 is a device mounted in limited access areas. Any system repairs must be done only by qualified, safety aware personnel.

  • Page 3: Table Of Contents

    SMS Text Messages ......................................27 5.2. EKB2 LCD Keypad......................................27 5.3. EKB3/EKB3W LED Keypad .................................... 28 5.4. ELDES Configuration Tool Software ................................28 6. SMS PASSWORD AND INSTALLER CODE ..........................30 SYSTEM LANGUAGE ................................32 8. USER PHONE NUMBERS ................................33 8.1. User Phone Number Names ..................................34 8.2.
  • Page 4 32.3. Modules Interface ......................................155 33. SERVICE MODE ..................................158 34. REMOTE SYSTEM RESTART ..............................158 35. EN 50131-1 GRADE 3................................159 36. ELDES CLOUD SERVICES ..............................160 37. TECHNICAL SUPPORT .................................161 37.1. Troubleshooting ......................................161 37.2. Restoring Default Parameters ................................... 161 37.3.

  • Page 5: Technical Support

    ELDES UAB will not take any responsibility regarding personal or property or revenue loss while using the system. ELDES UAB liability accord- ing to local laws does not exceed value of the purchased system. ELDES UAB is not affiliated with any of the Internet providers therefore is not responsible for the quality of Internet service.

  • Page 6: General Information

    * - A mixed combination of EKB2 and EKB3 keypads is supported. The combination can consist of up to 4 keypads in total. ** - Only 1 of these modules can be connected at a time if the module slots are implemented in ESIM364 unit.
  • Page 7 Low battery – User 1... 10 Enabled    Low battery – SMS delivery report Enabled    Siren fail/restore – User 1... 10 Disabled    Siren fail/restore – SMS delivery report Disabled    ESIM364 INSTALLATION MANUAL v1.9...
  • Page 8   Z1... Z6 – Force Disabled    Z1... Z6 Tamper name Tamper1... Tamper6  Delay-type zone – entry delay 15 seconds     Z1... Z6 partition Partition 1    ESIM364 INSTALLATION MANUAL v1.9...
  • Page 9 Delay-type zone – entry delay 15 seconds    Partition Partition 1    Shared Disabled  Audio track  Alarm count to bypass  Cross-Zone/Intelli-Zone  Confirmation Timeout 20 seconds  Tamper status Enabled  Virtual Zones ESIM364 INSTALLATION MANUAL v1.9...
  • Page 10  Delay after last communication attempt 600 seconds    SIA IP protocol settings - encryption Disabled  SIA IP protocol settings – encryption key 0000  SIA IP protocol settings – account prefix  ESIM364 INSTALLATION MANUAL v1.9...
  • Page 11   GPRS connection lost – code  GPRS connection lost – status Enabled    Zone bypass – code  Zone bypass – status Enabled    CO sensor lifetime exceeded -code  ESIM364 INSTALLATION MANUAL v1.9...
  • Page 12 SMS EKB2 EKB3W Tool Management Mains power loss delay 30 seconds    Mains power restore delay 120 seconds    Alarm duration 1 minute     Wireless channel Depends on firmware  ESIM364 INSTALLATION MANUAL v1.9...
  • Page 13   DNS2     LAN Settings DHCP Disabled  LAN IP address 0.0.0.0  LAN net mask 0.0.0.0  Default gateway 0.0.0.0  Primary DNS server 0.0.0.0  Secondary DNS server 0.0.0.0  ESIM364 INSTALLATION MANUAL v1.9...

  • Page 14: Technical Specifications

    SMS, Voice calls, GPRS network CSD, PSTN, Ethernet via ELAN3-ALARM Supported protocols Ademco Contact ID, EGR100, Kronos, Cortex SMS, SIA IP Dimensions 140x100x18mm (5.51x3.94x0.71in) Operating temperature range -20...+55°C (-4... +131°F) Humidity 0-90% RH @ 0... +40°C (0-90% RH @ +32... +104°F) (non-condensing) ESIM364 INSTALLATION MANUAL v1.9...

  • Page 15: Main Unit, Led Indicator And Connector Functionality

    Negative power supply terminal for auxiliary equipment AUX+ Positive power supply terminal for auxiliary equipment AC/DC Main power supply terminals AKU- Backup battery negative terminal AKU+ Backup battery positive terminal * - Optional, implementable on request in advance ESIM364 INSTALLATION MANUAL v1.9...

  • Page 16: Wiring Diagrams

    Based on the example given, in the event of an alarm, the smoke detector could be reset by turning OFF and ON the PGM output C1. For more details, please refer to 18.4. Turning PGM Outputs ON and OFF. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 17 5,6 k 3,3 k 5,6KΩ end-of-line resistor, 5,6KΩ end-of-line resistor with normally closed Magnet contact and 3,3KΩ end-of-line resistor with normally closed contact. +Vin TAMP See also 14.3. 6-Zone Mode and 14.4. ATZ (Advanced Technology Zone) Mode. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 18 Siren status monitoring feature supervises the resistance across BELL+ and BELL- terminals. The resistance must be ranging from 1kΩ through 3,3kΩ, otherwise the system will indicate system fault. In order to view the siren resistance value, please refer to Diagnostic Management feature available on ELDES Configuration Tool software. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 19 1 Wire up relay A1 terminal to PGM output Cx and A2 terminal to AUX+. 2 In addition, connect the switching diode to re- lay‘s A2 and A1 terminals. COIL RELAY NOTE: We highly recommend using switch- ing diode model 1N4148 or similar. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 20 You may connect only 1 EKB2/EKB3 keypad or a mixed combination of EKB2 and EKB3 keypads. The combination can consist of up to 4 keypads in total. For more details on RS485 interface, please refer to 32.1. RS485 Interface ESIM364 INSTALLATION MANUAL v1.9...
  • Page 21 EKB2/EKB3 ATTENTION: The cable between ESIM364 and each RS485 device must be of the same length and can NOT exceed 100m (328.08ft). ATTENTION: When wiring more than 1 keypad and/or EPGM1 module, please ensure that the set address of each keypad and/or EPGM1 module is different.

  • Page 22: Installation

    • The system can be installed in a metal or non-flammable cabinet only. For a convenient installation, ME1 metal cabinet is highly recom- mended. The metal cabinet must always be grounded as well as ESIM364 system’s PCB by connecting one of the COM terminals to the PE contact of the metal cabinet.
  • Page 23 3. If EPGM1 module is to be installed, please install it in the first place and ESIM364 alarm system afterwards. EPGM1 must be mounted on the shorter plastic standoffs, while ESIM364 – on the longer ones. The mounting points of EPGM1 module are indicated below.
  • Page 24 SIM card into the SIM CARD2 slot. For more details, please refer to 31. DUAL-SIM MANAGEMENT. Inserting a SIM card into SIM CARD1 slot is mandatory as it is the main SIM card slot, while us- ing a SIM card in SIM CARD2 slot is optional. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 25 For maximum system reliability we recommend you do NOT use a Pay As You Go SIM card. Otherwise, in the event of insufficient credit balance on the SIM card, the system would fail to make a phone call or send messages. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 26: General Operational Description

    SMS text message delivery service and phone call connection. NOTE: Even though alarm system ESIM364 installation process is not too complicated, we still recommend to perform it by a person with basic knowledge in electrical engineering and electronics to avoid any system damage.

  • Page 27: Configuration Methods

    5.1. SMS Text Messages In order to configure and control the system by SMS text message, send the text command to the ESIM364 system phone number from one of the listed user phone numbers. The structure of SMS text message consists of 4-digit SMS password (the default SMS password is 0000 –...

  • Page 28: Ekb3/Ekb3W Led Keypad

    The default installer code is 1470, while the default master code is 1111. By activating 6-digit password/code format, it will be neces- sary to extend the installer code, master code and user code by adding 2 extra digits using ELDES Configuration Tool software.
  • Page 29 In order to start using the remote configuration feature, please run the step-by-step wizard and follow the steps provided in the start page of ELDES Configuration Tool software. Please, note that based on the selected method, it might be necessary to send an SMS text message to the system’s phone number in order to initiate the remote connection.

  • Page 30: Sms Password And Installer Code

    Restart system remotely. Installer code – 4-digit password used for system configuration by EKB2/EKB3/EKB3W keypad and ELDES Configuration Tool software. By default, installer code is 1470, which is highly recommended to change. Installer code is authorized to carry out the following: •...
  • Page 31 The system must prompt for master (see 10. MASTER AND USER CODES) and installer (see 6. SMS PASSWORD AND IN- STALLER CODE) codes when configuring the system by EKB2, EKB3, EKB3W keypad or ELDES Configuration Tool software. For complete list of EN50131-1 Grade 3 standard requirements and how to enable/disable the associated features, please refer to 35.

  • Page 32: System Language

    The system comes equipped with a single language for communication with the user by SMS text messages and EKB2 keypad menu display. The system language depends on ESIM364 firmware, which is based on the user’s location. List of currently available system languages (firmwares): •...

  • Page 33: User Phone Numbers

    International (with 00) – The phone numbers must be entered starting with 00 and an international country code in the following format: 00[international code][area code][local number], example for UK: 0044170911XXXX1. This format can be used when set- ting up the phone number by SMS text message, EKB2/EKB3/EKB3W keypad and ELDES Configuration Tool software. •...

  • Page 34: User Phone Number Names

    GSM USER 2... 10 → OK → PHONE NUMBER → OK → OK Value: iiii – 4-digit installer code; Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ATTENTION: NEVER add a phone number of the device’s SIM card as a user phone number! ATTENTION: Once User 1 phone number is set, it will be restricted to modify it only.

  • Page 35: Date And Time

    When the system is connected to the monitoring station via IP connection (see 30. MONITORING STATION) and/or when ELDES Cloud Services feature is in use (see 36. ELDES CLOUD SERVICES), the date and time will be automatically synchronized with the monitoring station or ELDES Cloud Services server upon the system startup.
  • Page 36 Enable/disable Config synchronization via This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool GSM network By default, synchronization by SMS text message is disabled. To enable/disable automatic date and time synchronization by SMS text mes- sage, please enter/remove device phone number using one of the following configuration methods.

  • Page 37: Master And User Codes

    Value: vvvv – 4-digit existing master code; mmmm – 4-digit new master code, range – [0000... 9999]. Example: 6311112222# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ESIM364 INSTALLATION MANUAL v1.9...
  • Page 38 Value: mmmm - 4-digit master code; us - user code slot, range - [02... 30]; uuuu - 4-digit user code, range - [0000... 9999]. Example: CODE01111092556# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: EKB2 OK →...

  • Page 39: Master And User Code Names

    The system must prompt for master (see 10. MASTER AND USER CODES) and installer (see 6. SMS PASSWORD AND IN- STALLER CODE) codes when configuring the system by EKB2, EKB3, EKB3W keypad or ELDES Configuration Tool software. For complete list of EN50131-1 Grade 3 standard requirements and how to enable/disable the associated features, please refer to 35.

  • Page 40: Ibutton Keys

    An iButton key is a unique 64-bit ID code containing chip enclosed in a stainless steel tab usually implemented in a small plastic holder. ESIM364 system supports up to 16 iButton keys each holding a unique identity code (ID), which is used for system arming and disarming.

  • Page 41: Ibutton Key Names

    18 1 # EKB3W Example: 181# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool To view the ID of the added iButton keys, please refer to the following configuration methods. Menu path: EKB2 OK →...

  • Page 42: Arming And Disarming

    System arming is blocked until tamper fault is cleared by the installer. For complete list of EN50131-1 Grade 3 standard requirements and how to enable/disable the associated features, please refer to 35. EN 50131-1 GRADE 3. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 43: Free Of Charge Phone Call

    Manage arming and Config disarming for listed This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool user phone numbers 12.2. SMS Text Message To arm the system by SMS text message, send the following text to the system‘s phone number from any of 10 available user phone numbers (see 8.

  • Page 44: Ekb2 Keypad And User/Master Code

    Manage arming and Config disarming for listed This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool user phone numbers 12.3. EKB2 Keypad and User/Master Code icon displayed next to the partition name in the home screen view of EKB2 keypad indicates that no violated zones and/or tampers are present, therefore the partition is ready for arming.
  • Page 45 (by default – disabled). Enable/disable Show Config ARMED status in This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool keypad NOTE: If the user fails to enter a correct user/master code 10 times in a row, the system will block the keypad for 2 minutes and the keypad will display KEYPAD BLOCKED message.

  • Page 46: Ekb3 Keypad And User/Master Code

    (by default - disabled). Enable/disable Show Config ARMED status in This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool keypad NOTE: If the user fails to enter a correct user/master code 10 times in a row, the system will block the keypad for 2 minutes and the keypad will display KEYPAD BLOCKED message.
  • Page 47 • Partitioned system – disarming a single partition – To disarm a different partition than the keypad is assigned to, use keypad partition switch feature (by default – disabled; see 23.3. Keypad Partition and Keypad Partition Switch) before the disarming process. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 48: Ekb3W Keypad And User/Master Code

    ARMED will light ON. When the system is successfully armed, the keypad’s buzzer will silent down. Enter user/master code: uumm Arm the system Value: uumm – 4-digit user/master code. Example: 2222 ESIM364 INSTALLATION MANUAL v1.9...
  • Page 49 If the user fails to enter a correct user/master code 10 times in a row, the system will block the keypad for 2 minutes. While the keypad is blocked, the system prevents from entering any user/master code. The keypad will automatically unblock once the 2-minute time has expired/ ESIM364 INSTALLATION MANUAL v1.9...

  • Page 50: Ibutton Key

    For example, if iButton 5 is assigned to Partition 1 and 4, the user will be able to arm/ disarm Partition 1 and 4 by touching iButton 5 to the reader. For more details on how to set iButton key partition, please refer to 23.5. iButton Key Partition. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 51: Ewk1/Ewk2 Wireless Keyfob

    (-s) assigned to the button with Partition Selection action followed by a button with Arm the System/Disarm the Sys- tem action. For more details on how to set the keyfob partition, please refer to ELDES Configuration Tool software‘s HELP section.

  • Page 52: Arm-Disarm By Zone

    Value: z – on-board zone slot for Arm-Disarm by Zone method; range - [1... 4]; nn – on-board zone number, range – [01... 12]. Example: 34023# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable Arm-Disarm by EKB2 OK →...
  • Page 53 55 02 0 # Value: up - user phone number slot, range - [01... 10]. Example: 2502040# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: System armed: Enable arm/disarm...

  • Page 54: Exit And Entry Delay

    Example: 7203259# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool NOTE: Alternatively, you can set exit delay value to “0” in order to arm the system without exit delay by any available method.
  • Page 55 Example: 5403259# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool NOTE: Due to battery power saving reasons, EKB3W keypad buzzer will not sound during exit and entry delay if the violated Delay type zone is not of the associated EKB3W keypad.

  • Page 56: Zones

    14.3. 6-Zone Mode By default, ESIM364 alarm system runs in the 6-Zone mode under zone connection Type 1 allowing to connect up to 6 detection devices of NO (normally-open) type to the on-board zone terminals as indicated in the wiring diagram of Type 1. Different zone connection types of 6-Zone mode can be individually assigned to each on-board zone.

  • Page 57: Atz (Advanced Technology Zone) Mode

    Set zone connection type of 6-Zone mode Config This operation may be carried out from the PC using the ELDES Configuration Tool software. for on-board and Tool EPGM1 zones NOTE: Type 3 is NOT supported by keypad zones. 14.4. ATZ (Advanced Technology Zone) Mode The ATZ mode is a software-based feature that doubles the number of on-board zones and enables two detection devices to be installed per 1 zone terminal.

  • Page 58: Zone Type Definitions

    Value: nn – zone number, range – [01... 76] Example: 53125# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool NOTE: The system will NOT activate siren and keypad buzzer only when Panic/Silent, Report/Control or Instant Silent zone type is violated.
  • Page 59 EKB3W Value: nn – zone number, range – [01... 76]. Example: 56041# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: On-board zone: OK → iiii → OK → ZONES → OK → ONBOARD ZONES → OK → ZONE 1... 12 →...
  • Page 60 Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: On-board zone: OK → iiii → OK → ZONES → OK → ONBOARD ZONES → OK → ZONE 1... 12 → OK...
  • Page 61 32 0 # EKB3W Example: 320# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Enable Chime attribute OK →iiii → OK → ZONES → OK → CHIME → OK → ENABLE → OK EKB2 Value: iiii –...

  • Page 62: Bypassing And Activating Zones

    Value: ssss – 4-digit SMS password; nn – zone number, range – [1... 76]; zone-name – up to 24 characters zone name. Example: 1111_Z3:Door sensor triggered Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool SMS text message content: ssss_STATUS View zone names Value: ssss –...

  • Page 63: Disabling And Enabling Zones

    32 → OK → NAME Value: iiii – 4-digit installer code. Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ATTENTION: Colon, semi-colon characters, parameter names and/or values, such as PSW, STATUS, ON, OFF etc. are NOT allowed in zone...

  • Page 64: Viewing Zone State

    The zone state (violated/restored) is indicated in real-time by all available configuration methods. However, the most convenient way to view the zone state is using the graphical interface of ELDES Configuration Tool software as follows: • Red - zone is violated.

  • Page 65: Stay Mode

    Stay mode is not supported by virtual zones. NOTE: The system can also be instantly Stay-armed using ELDES Cloud Services. For more details on how to enable Stay attribute for zone, please refer to 14.6. Zone Attributes. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 66: Tampers

    Disable/enable Config This operation may be carried out from the PC using the ELDES Configuration Tool software. tamper Tool The system will automatically send an SMS text message, containing a violated tamper View violated tampers name, to user phone number.

  • Page 67: Tamper Names

    Value: up - user phone number slot, range - [01... 10]. Example: 2513041# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool For more details on how to view violated tamper, please refer to 17. ALARM INDICATIONS AND NOTIFICATIONS FOR USER.

  • Page 68: Alarm Indications And Notifications For User

    The system will not dial the next listed user phone number if the previous one was available, but rejected the phone call. d) If Call All in Case of Alarm feature is enabled, the system will attempt to ring all listed user phone numbers in a row starting with the ESIM364 INSTALLATION MANUAL v1.9...

  • Page 69: Enabling And Disabling Alarm Notifications

    29. INDICATION OF SYS- TEM FAULTS. Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool The system will automatically send an SMS text message, containing a violated tamper name, View violated tampers to user phone number.
  • Page 70 EKB3/ EKB3W Value: us - user phone number slot, range - [01... 10]. Example: 30081# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: EKB2 Enable call in OK → iiii → OK → PRIMARY SETTINGS → OK → CALL/SMS SETTINGS → OK → CALL IN CASE case of alarm ALARM →...

  • Page 71: Audio Files And Introduction Audio

    Example: 2503101# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool By, default the system will not ring the listed phone number via PSTN in case of alarm. To manage this feature, please refer to 30.2.3.

  • Page 72: Programmable (Pgm) Outputs

    When a PGM output turns ON, the system triggers any device or relay connected to it. ESIM364 comes equipped with four open-collector PGM outputs allowing to connect up to four devices or relays. For more details on PGM output expanding, please refer to 18.2. PGM Output Expansion.

  • Page 73: Pgm Output Names

    EKB3W Example: 330# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool 18.3. PGM Output Names Each PGM output has a name that can be customized by the user. Typically, the name specifies a device type connected to a determined PGM output, for Example: Lights.
  • Page 74 Value: oo – PGM output number, range – [01... 76]. Example: 61031# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool EWK1/ This operation may be carried out from the wireless keyfob if pre-assigned using the PC run- EWK2/ ning ELDES Configuration Tool software.

  • Page 75: Pgm Output Control By Event And Scheduler

    This operation may be carried out from the wireless keyfob if pre-assigned using the PC run- EWK2/ ning ELDES Configuration Tool software. EWK2A When the PGM output is turned ON or OFF, the system will send a confirmation by SMS text message to the user phone number that the SMS text message was sent from.

  • Page 76: Wireless Pgm Output Type Definitions

    Partition 2 is disarmed. Manage PGM output Config control by event & This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool scheduler ATTENTION: If the date and time are not set, the system will NOT be able to automatically control the PGM outputs. For more details on how to set date and time, please refer to 9.

  • Page 77: Wireless Devices

    The rest of attempts - every 2 minutes. Once the wireless device is paired, it will attempt to exchange data with ESIM364 system. Due to battery saving reasons, all ELDES wireless devices operate in sleep mode. The data exchange will occur instantly if the wireless device is triggered (zone alarm or tamper alarm) or periodically when the wireless device wakes up to transmit the supervision signal, based on Test Time value, to the system as well as to ac- cept the queued up command (if any) from the system.

  • Page 78: Pairing, Removing And Replacing Wireless Device

    In order to correctly remove the wireless device from the system, the user must remove the device using SMS text message or ELDES Configuration Tool software and restore the parameters of the wireless device to default afterwards. If only one of these actions is carried out, the wireless device and the system will attempt to exchange data to keep the wireless connection alive.

  • Page 79: Wireless Device Information

    3 times longer than the longest Test Time period of a wireless device currently paired with the system. In addition, ELDES Configuration Tool software indicates a timer of the last Test Time signal delivered by a paired and unpaired wireless device.
  • Page 80 55 18 0 # Value: up - user phone number slot, range - [01... 10]. Example: 2518030# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Enable wireless User phone number: OK →...
  • Page 81 Value: up - user phone number slot, range - [01... 10]. Example: 252530# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ATTENTION: Once a certain tamper is disabled, the system will NOT deliver any SMS text message regarding the physical tamper violation nor wireless signal loss or restore.

  • Page 82: Disabling And Enabling Siren If Wireless Signal Is Lost

    EKB3/ 76 1 # EKB3W Example: 761# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable Siren if EKB2 OK → iiii → OK → PRIMARY SETTINGS → OK → SIREN SETTINGS →OK → SRN IF WLESS LOSS Wireless Signal is Lost →...
  • Page 83 19.5.3. Wireless Communication, Sleep Mode and Back-light Timeout Once the wireless device is paired, it will attempt to exchange data with ESIM364 system. The communication process follows this pattern: Due to battery power saving reasons, most of the time EKB3W keypad operates in sleep mode and periodically wakes up (by default - every 60 seconds) to transmit the supervision signal, identified as Test Time, to the ESIM364 system.

  • Page 84: Ewr2 - Wireless Signal Repeater

    In order for EWR2 to function properly, W-less signal the wireless signal level between EWR2 and Level 18% ELDES alarm system must be at least 18%. EWR2 Wireless signal repeater EWR2 ALARM...

  • Page 85: Ewf1/Ewf1Co - Wireless Smoke/Co Detector

    ALARM SYSTEM EWR2 If more then one repeater is connected to Eldes alarm system at a time, the one that receives the strongest signal from a wire- W-less signal less device, will be used to expand it’s signal Level 18% range.
  • Page 86 EKB3/ 50 0 # EKB3W Example: 500# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Enable EKB2 OK → iiii → OK → PRIMARY SETT INGS → OK → SIREN SETTINGS → OK → EWF1 SIREN INTERC.

  • Page 87: Ew2 - Wireless Zone And Pgm Output Expansion Module

    (see 29. INDICATION OF SYSTEM FAULTS) In order to start using EWM1, it has to be paired with ELDES alarm system using ELDES Configuration Tool software or by sending a corresponding SMS text message to ELDES alarm system.
  • Page 88 Value: mmmm – 4-digit master code; out-name - PGM output name associated with a certain EWM1 device. Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool SMS text message content: Reset power...

  • Page 89: Wired Siren/Bell

    Tool For siren/bell wiring diagram, please refer to 2.3.3. Siren. NOTE: The maximum supported alarm duration is 127 minutes that can be set up using ELDES Configuration Tool software only. “0” value disables the siren/bell. NOTE: Due to battery power saving reasons, the wireless siren will sound for up to 6 minutes max. regardless of the set up alarm duration value when it is longer than 6 minutes ESIM364 INSTALLATION MANUAL v1.9...

  • Page 90: Bell Output Status Monitoring

    55 08 1 # Value: up - user phone number slot, range - [01... 10]. Example: 2508021# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable Siren Fail/ User phone number: OK →...

  • Page 91: Bell Squawk In Stay Mode

    EKB3W Example: 291# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: OK → iiii → OK → PRIMARY SETT INGS → OK → SIREN SETTINGS → OK → BELL SQUAWK → OK...

  • Page 92: Indication By Ews2 - Wireless Outdoor Siren Indicators

    88 1 # EKB3W Example: 881# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable EWS2 LED OK → iiii → OK → PRIMARY SETT INGS → OK → SIREN SETTINGS → OK → EWS2 LED → OK →...

  • Page 93: Indication By Ews3 - Wireless Indoor Siren Indicators

    EKB3W Fire alarm LED: 93 1 # Example: 931# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable EWS3 LED Burglary/24-hour/tamper alarm LED: OK → iiii → OK → PRIMARY SETT INGS → OK → SIREN...

  • Page 94: Backup Battery, Mains Power Status Monitoring And Memory

    55 05 0 # Value: up - user phone number slot, range - [01... 10]. Example: 2105010# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Enable Battery Failed User phone number: OK →...
  • Page 95 55 06 0 # Value: up - user phone number slot, range - [01... 10]. Example: 5506070# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Enable Battery Dead User phone number: OK →...

  • Page 96: Mains Power Status Monitoring

    For more details on how Send SMS text message to all users simultaneously and SMS delivery report parameters affect the SMS text mas- sage transmission, please refer to 27. SYSTEM NOTIFICATIONS. NOTE: In order to view the backup battery voltage, resistance, please refer to Diagnostic Management feature available on ELDES Configu- ration Tool software. 21.2. Mains Power Status Monitoring If the household electricity is unstable in the system installation area, the system may temporally lose its power supply and continue oper- ating on the backup battery power.
  • Page 97 For more details on how Send SMS text message to all users simultaneously and SMS delivery report parameters affect the SMS text mes- sage transmission, please refer to 27. SYSTEM NOTIFICATIONS. NOTE: In order to view mains power status and value, please refer to Diagnostic Management feature available on ELDES Configuration Tool software. 21.3. Memory The configuration settings and event log records are stored in a built-in EEPROM memory, therefore even if the system is fully shut down, the configuration and event log remain.

  • Page 98: Gsm Connection And Antenna Status Monitoring

    55 11 1 # Value: up - user phone number slot, range - [01... 10]. Example: 21111# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable GSM User phone number: OK →...

  • Page 99: Gsm Antenna Status Monitoring

    55 12 1 # Value: up - user phone number slot, range - [01... 10]. Example: 2512031# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable GSM/GPRS User phone number: OK →...

  • Page 100: Partitions

    23. PARTITIONS ESIM364 system comes equipped with a partitioning feature that can divide the alarm system into four independently controlled are- as identified as Partition 1 through 4, which are all supervised by one alarm system unit. Partitioning can be used in installations where shared alarm system is more practical, such as a house and a garage or within a single multi-storey building.

  • Page 101: Keypad Partition And Keypad Partition Switch

    User/Master Code, 12.4. EKB3 Keypad and User/Master Code and 12.5. EKB3W Keypad and User/Master Code. Set EKB3 partition Config mode as 2-partition or This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool 4-partition Menu path: EKB2 partition: OK →...

  • Page 102: User/Master Code Partition

    77 1# EKB3W Example: 771# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Disable keypad OK → iiii → OK → PRIMARY SETTINGS → OK → KEYPAD PARTITION → OK → PARTITION SWITCH...

  • Page 103: Ibutton Key Partition

    Value: is – iButton key slot, range – [01... 16]; pv – partition value, range – [1... 15]. Example: 60059# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool 23.6. EWK1/EWK2/EWK2A Wireless Keyfob Partition EWK1/EWK2/EWK2A wireless keyfob partition determines which system partition can be armed/disarmed using a certain EWK1/EWK2 wireless keyfob.

  • Page 104: Temperature Sensors

    Power up the system. d) Run ELDES Configuration Tool software, check if the temperature sensor has been recognized by the system and assign it to the de- sired temperature sensor slot. e) If more than one temperature sensor is required, shut down the system again and wire another sensor in parallel to the previous one.
  • Page 105 Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool If an on-board temperature sensor is faulty, it is recommended to remove it or replace it by a functional sensor. In order to assign the tem- perature sensor slot of the damaged temperature sensor to the new temperature sensor, please follow the procedure: a) Shut down the system.

  • Page 106: Setting Up Min And Max Temperature Thresholds. Temperature Info Sms

    Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool To view the slot number of primary and secondary temperature sensors, please refer to the following configuration methods. SMS text message content: View primary and...

  • Page 107: Temperature Sensor Names

    Value: iiii – 4-digit installer code Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool For more details on how Send SMS text message to all users simultaneously and SMS delivery report parameters affect the SMS text mes- sage transmission, please refer to 27.

  • Page 108: Remote Listening And 2-Way Voice Communication

    25. REMOTE LISTENING AND 2-WAY VOICE COMMUNICATION ESIM364 comes equipped with a microphone that allows the user to listen on his mobile phone to what is happening in the secured area. By installing the audio module EA2, the user will be able to have a 2-way voice communication (see 32.3.2. EA2 – Audio Output Module with Amplifier).

  • Page 109: System Information. Info Sms

    By default, the system sends Info SMS to User 1 phone number periodically once a day at 11:00 (frequency – 1 day; time – 11). The minimum period is every 5 minutes, which can be set using ELDES Configuration Tool software. Typically, this feature is used to verify the power supply and online status of the system.
  • Page 110 EKB3W Example: 110000# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ATTENTION: Unlike Info SMS upon request, periodic Info SMS text message does not include zone states, PGM output names and status.

  • Page 111: System Notifications

    SMS text message sent to the user in case the SMS forwarding of the incoming SMS text messages Incoming SMS for- is enabled (see 27.3 SMS Forward). This notification can be managed via EKB3/EKB3W and ELDES warding Configuration Tool software only.
  • Page 112 ... → RF JAMMER DETECTED → OK → SMS TO ALL → OK → DISABLE → OK SMS delivery report: ... → RF JAMMER DETECTED → OK → SMS REPORT → OK → DISABLE → OK ESIM364 INSTALLATION MANUAL v1.9...
  • Page 113 → WLESS SIGN LOSS EV → OK → SMS TO ALL → OK → DISABLE → OK SMS delivery report: ... → WLESS SIGN LOSS EV → OK → SMS REPORT → OK → DISABLE → OK ESIM364 INSTALLATION MANUAL v1.9...
  • Page 114 21 04 0 # SMS delivery report: 55 04 0 # Battery failed User phone number: 25 05 up 0 # SMS text message to all users simultaneously: 21 05 0 # SMS delivery report: 55 05 0 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 115 21 16 0 # SMS delivery report: 55 16 0 # Periodical info User phone number: 25 17 up 0 # SMS text message to all users simultaneously: 21 17 0 # SMS delivery report: 55 17 0 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 116 SMS delivery report: 55 25 0 # Value: up - user phone number slot, range - [01... 10]. Example: 2517041# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ESIM364 INSTALLATION MANUAL v1.9...
  • Page 117 ... → RF JAMMER DETECTED → OK → SMS TO ALL → OK → ENABLE → OK SMS delivery report: ... → RF JAMMER DETECTED → OK → SMS REPORT → OK → ENABLE → OK ESIM364 INSTALLATION MANUAL v1.9...
  • Page 118 ... → WLESS SIGN LOSS EV → OK → SMS TO ALL → OK → ENABLE → OK SMS delivery report: ... → WLESS SIGN LOSS EV → OK → SMS REPORT → OK → ENABLE → OK ESIM364 INSTALLATION MANUAL v1.9...
  • Page 119 21 04 1 # SMS delivery report: 55 04 1 # Battery failed User phone number: 25 05 up 1 # SMS text message to all users simultaneously: 21 05 1 # SMS delivery report: 55 05 1 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 120 SMS delivery report: 55 17 1 # Wireless signal loss/restore User phone number: 25 18 up 1 # SMS text message to all users simultaneously: 21 18 1 # SMS delivery report: 55 18 1 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 121 SMS delivery report: 55 25 1 # Value: up - user phone number slot, range - [01... 10]. Example: 2517041# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ESIM364 INSTALLATION MANUAL v1.9...

  • Page 122: Sms Text Message Delivery Restrictions

    27.3. SMS Forward ESIM364 comes up with a feature, called SMS forward. The system allows user to forward any received message from devices’ SIM card to the administrators’ mobile phone number. There are 4 basic SMS forwarding options: •...

  • Page 123: Event And Alarm Log

    To export the event log to .log file or clear it, please refer to the following configuration method. Config Export/clear event log This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool By default, event log is enabled. To disable/enable this feature, please refer to the following configuration methods.

  • Page 124: Alarm Log

    Value: FIRE - Fire-type zone alarm; P:4 - Partition 4; Z:9 - zone Z9. #4 example of alarm log record: WS LOST P:2 Z:14 Value: WS LOST - wireless signal loss alarm; P:2 - Partition 2; Z:14 - tamper 14. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 125: Indication Of System Faults

    To disable/enable the indication of a certain system fault, please refer to the following configuration method. Disable/enable Config individual system fault This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool indication on keypad ATTENTION: After enabling/disabling a certain system fault indication, it is necessary to restart the system locally by powering down and powering up the system the system or remotely (see 34.
  • Page 126 Zone LED 3 = 3 Zone LED 9 = 24 Zone LED 4 = 4 Zone LED 10 = 30 Zone LED 5 = 5 Zone LED 11 = 36 Zone LED 6 = 6 Zone LED 12 = 42 ESIM364 INSTALLATION MANUAL v1.9...

  • Page 127: Monitoring Station

    Account is a 4-character combination (By default – 9999) required to identify the alarm system unit by the monitoring station. The com- bination may consist of digits [0... 9] and letters [A... F] (can be set using ELDES Conifguration Tool software only). Server 2 Account and Server 3 Account are used only when GPRS network method is selected and when necessary to set up to 3 server IP addresses (see 30.2.1.

  • Page 128: Data Messages - Events

    Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ATTENTION: The system will NOT send any data to the monitoring station while remote connection, remote firmware update or remote listening/2-way voice communication is in progress. However, during the remote connection session or remote listening/2-way voice com-...
  • Page 129 12 User Code 28 iButton 13 User Code 29 iButton 14 User Code 30 iButton 15 Remote Code (EGR100) iButton 16 KeyFob 1-KeyFob 16 87-102 User Code 5 Arm/Disarm by Zone Z1-Z76 163-239 User Code 6 ESIM364 INSTALLATION MANUAL v1.9...
  • Page 130 Configuration via remote connection started: ... → CONF VIA REMOTE EV → OK → DISABLE → OK Panic/Silent zone alarm/restore: ... → PA/SIL ALM/REST EV → OK → DISABLE → OK Value: iiii – 4-digit installer code. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 131 24 36 0 # – Configuration via remote connection started 24 37 0 # – Panic/Silent zone alarm/restore Example: 24080# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ESIM364 INSTALLATION MANUAL v1.9...
  • Page 132 Configuration via remote connection started: ... → CONF VIA REMOTE EV → OK → ENABLE → Panic/Silent zone alarm/restore: ... → PA/SIL ALM/REST EV → OK → ENABLE → OK Value: iiii – 4-digit installer code. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 133 24 36 1 # – Configuration via remote connection started 24 37 1 # – Panic/Silent zone alarm/restore Example: 24031# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool ESIM364 INSTALLATION MANUAL v1.9...

  • Page 134: Communication

    If a new data message, except Test Event (ping), is generated during Delay after last communication attempt time, the system will immediately attempt to transmit it to the monitoring station, regardless of Delay after last communication attempt being in progress. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 135 The number of attempts, indicated in the diagram, are default and depends on the determined communication method. NOTE: When using Dual-SIM feature, the Secondary SIM card is involved in the communication process. For more details, please refer to 31. DUAL SIM MANAGEMENT. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 136 – ELAN3-ALARM - Server 2 48 9 # – ELAN3-ALARM - Server 3 Example: 484# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool Menu path: Set backup connection GPRS network - Server 1... 3: OK →...
  • Page 137 By default, this feature is disabled, therefore the system will switch to the next IP address (if set up and selected in the connection priority sequence) in the event of failed connection with the previous server. For detailed step-by-step instructions on how to establish the communication between ESIM364 alarm system and EGR100 middleware, please refer to the middleware’s HELP file.
  • Page 138 96 03 add add add add # Value: add add add add – server IP address. Example: 40065082119005# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool SMS text message content: Server 1:...
  • Page 139 42 add add add add # EKB3W Value: add add add add – DNS2 server IP address Example: 42065082119002# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool SMS text message content: Server 1: ssss_SETGPRS:PROTOCOL:ptc Set protocol Value: ssss –...
  • Page 140 Example: 6809# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool To report the online status, the system periodically transmits (By default – every 180 seconds) Test Event data message (ping) to the monitoring station via GPRS network or Ethernet.
  • Page 141 Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool For communication via GPRS network, the GPRS parameters provided by the GSM operator are necessary to be set up. To set those param- eters, please refer to the following configuration methods.
  • Page 142 Local – The phone numbers must be entered starting with an area code in the following format: [area code][local number], example for UK: 0170911XXXX1. This format can be used when setting up the phone number by EKB2/EKB3/EKB3W keypad and ELDES Config- uration Tool software.
  • Page 143 Value: iiii – 4-digit installer code. Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool By default, if the initial attempt to transmit data to the monitoring station’s Tel Number 1 via Voice Calls or SMS method is unsuccessful, the system will make up to 4 additional attempts.
  • Page 144 Local – The phone numbers must be entered starting with an area code in the following format: [area code][local number], example for UK: 0170911XXXX1. This format can be used when setting up the phone number by EKB2/EKB3/EKB3W keypad and ELDES Con- figuration Tool software.
  • Page 145 To enable/disable this feature, please refer to the following configuration method. Enable/disable Treat Config This operation may be carried out from the PC using the ELDES Configuration Tool software. PSTN Call as User Call Tool 30.2.4. CSD The system supports up to 5 monitoring station phone numbers for communication with the alarm system by CSD communication method.

  • Page 146: Dual Sim Management

    Manual – Provides a fully customizable set up of switching between the SIM cards. FOR ADVANCED USERS ONLY! Config Manage Dual -SIM This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool feature NOTE: Regardless of the selected mode, only one of the two SIM cards can operate at the same time.
  • Page 147 NOTE: If the Return to Primary SIM parameter is enabled, the system would return to the Primary SIM after each data transmission. NOTE: ELDES Cloud Services will remain operational in Manual mode, when used. ESIM364 INSTALLATION MANUAL v1.9...

  • Page 148: Wired Devices

    Temperature display (see 32.1.1.1. Icons and Messages). Time display (see 32.1.1.1. Icons and Messages). • For more details on technical specifications and installation, please refer to the latest user manual of the device located at eldesalarms.com ESIM364 INSTALLATION MANUAL v1.9...
  • Page 149 STAY-armed faults present Home screen One or more violated view Fire-type zones bypassed zone violated One or more partitions STAY-armed One or more Fire-type zones violated Alarms in alarm log present SERVICE MODE Service mode activated ESIM364 INSTALLATION MANUAL v1.9...
  • Page 150 LOW BATTERY | WLESS SIGNAL LOST CURRENT | RELAY FAULT | TEMP. FAULT | KEYPAD LOST | CO LEVEL CRITICAL | EWM1 FAULT | WLESS BATT LOW | RF RESET COUNTER YES | NO Continued on next JAMMER DETECTED page ESIM364 INSTALLATION MANUAL v1.9...
  • Page 151 USER CODE (18-30) [0000... 9999] CODE PARTITION DURESS CODE N/A | USER CODE 2... 10 SGS CODE N/A | USER CODE 2... 10 [0000... 9999] REMOVE CODE ALARM LOG CONFIGURATION iiii installer code see 32.1.1.3. Installer Menu Tree ESIM364 INSTALLATION MANUAL v1.9...
  • Page 152 ENTRY DELAY [1... 65535] STAY DISABLE | ENABLE EXIT DELAY seconds [0... 600] PARTITION 1... 4 TAMPER NAME SIREN SETTINGS partition value PARTITION Continued on next page minutes [1... 10] ALARM DURATION DISABLE | ENABLE FORCE ESIM364 INSTALLATION MANUAL v1.9...
  • Page 153 WIRELESS DEVICES 1... 2 STAY DISABLE | ENABLE TAMPER NAME FW RELEASE ERROR RATE SIGNAL BATTERY partition value PARTITION IBUTTON KEYS DISABLE | ENABLE FORCE NEW IBUTTON IBUTTON 1... 16 REMOVE PARTITION partition value Continued on next page ESIM364 INSTALLATION MANUAL v1.9...
  • Page 154 SMS TO ALL DISABLE | ENABLE ZONE BYPASS EV DISABLE | ENABLE CO SENS LFTIME EXC DISABLE | ENABLE SMS REPORT DISABLE | ENABLE CO LEVEL CRITICAL Continued on next page REPORT/CTRL TRIG DISABLE | ENABLE ESIM364 INSTALLATION MANUAL v1.9...
  • Page 155 SMS REPORT CLEAR TAMPER FAULT TAMPER ALARM RESET TO DEFAULT DISABLE | ENABLE GSM USER 1... 10 uumm user or master code DISABLE | ENABLE SMS TO ALL Continued on next page DISABLE | ENABLE SMS REPORT ESIM364 INSTALLATION MANUAL v1.9...
  • Page 156 GSM USER 1... 10 DISABLE | ENABLE SMS TO ALL SMS REPORT DISABLE | ENABLE WIRELESS COMM FAIL DISABLE | ENABLE GSM USER 1... 10 DISABLE | ENABLE SMS TO ALL DISABLE | ENABLE SMS REPORT ESIM364 INSTALLATION MANUAL v1.9...

  • Page 157: 1-Wire Interface

    • EA1 - audio output module (see 32.2.1. EA1 - Audio Output Module) • EA2 - audio output module with amplifier (see 32.2.2. EA2 - Audio Output Module with Amplifier) ESIM364 INSTALLATION MANUAL v1.9...
  • Page 158 32.3.1. EA1 – Audio Output Module EA1 audio output module enables a duplex audio connection for ESIM364 alarm system. Main features: • Two-way voice conversation during a phone call; • Possibility to connect headphones or desktop speakers. 32.3.1.1. Technical Specifications •...
  • Page 159 32.3.2. EA2 – Audio Output Module with Amplifier EA2 audio output module enables a duplex audio connection for ESIM364 alarm system. Main features: • Two-way voice conversation during a phone call; • Possibility to connect a speaker. 32.3.2.1. Technical Specifications •...

  • Page 160: Service Mode

    Enter parameter 67 and parameter status value: EKB3/ 67 1 # EKB3W Example: 671# Config This operation may be carried out from the PC using the ELDES Configuration Tool software. Tool SMS text message content: ssss_SERVICEMODE:OFF Deactivate Service mode Value: ssss - 4-digit SMS password.

  • Page 161: En 50131-1 Grade 3

    GRADE 3 • 6-digit SMS password, user/master and installer codes. • Prompt for master and installer codes when configuring the system by EKB2, EKB3, EKB3W keypad or ELDES Configuration Tool software. • System arming is blocked if any system fault exists. The user will not be able to arm the system until all existing system faults are solved.

  • Page 162: Eldes Cloud Services

    ELDES Cloud Services website. When adding the device to your account, you will be prompted for Cloud Services ID, which can be obtained using ELDES Configuration Tool software or by sending the following SMS text message to the system’s phone number.

  • Page 163: Technical Support

    · Temperature sensor broken · Connection wires too long 24H and/or Fire zones do not work · Specified zone must be enabled by SMS, ELDES Configuration Tool, EKB2, EKB3 or EKB3W No sound during remote listening · Microphone not connected ·...

  • Page 164: Updating Firmware Via Gprs Connection Remotely

    Before updating the firmware remotely via GPRS connection, make sure that: • SIM card is inserted into SIM CARD1 slot of ESIM364 device (see 2.2. Main Unit, LED and Connector Functionality). • Mobile internet service (GPRS) is enabled on the SIM card.
  • Page 165 9. I connect the wired siren to ESIM364 and I hear a silent sound alarm even when the alarm system is disarmed. Please, connect the resistor of 3,3 kΩ nominal to the BELL- / BELL+ contacts In case of alarm system alarm the siren provides a loud This should solve the problem.

  • Page 166: Related Products

    EPGM1 - hardwired zone and PGM output expansion module ME1 - metal cabinet EPGM8 - hardwired PGM output expansion module EA1 - audio output module EA2 - audio output module with amplifier DS1990A-F5 - iButton key ESIM364 INSTALLATION MANUAL v1.9...
  • Page 167 EWS2 - wireless external siren EWK1 - wireless keyfob EWF1 - wireless smoke detector EKB3W – wireless LED keypad EWF1CO – wireless smoke and CO detector EWD2 - wireless door contact/shock sensor/flood sensor EWK2 - wireless keyfob ESIM364 INSTALLATION MANUAL v1.9...
  • Page 168 EWR2 - wireless signal repeater EWK2A - wireless keyfob EW2 - wireless zone and PGM output expansion module EWP2 - wireless motion detector Vinson DS18B20 - digital thermometer with 3m (9.84ft) wire ESR100 - digital receiver ESIM364 INSTALLATION MANUAL v1.9...

  • Page 169: Glossary – Appendix 1

    A unique 64-bit ID code containing chip enclosed in a stainless steel tab usually implemented in a small plastic holder. ESIM364 system supports up to 16 iButton keys each holding a unique identity code (ID), which is used for system arming and disarming.
  • Page 170 PGM output state change manually. Ping period Sets period of time defining how often ESIM364 sends ping data packet to the Cloud Services server. Protocol A formal specification for communicating;...

  • Page 171: Ekb3/Ekb3W Commands - Appendix 2

    - user code slot, range CODE504081111# code partition mmmm # - [02... 30]; pv – partition val- Master code: [CODE] [5] 01 ue, range - [01... 15] ;mmmm pv mmmm # - 4-digit master code. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 172 24020 #/ 24021 # power loss/restore data message Disable/Enable Armed/ 24030 #/ 24031 # disarmed by user data message Disable/Enable Test 24040 #/ 24041 # event data message Disable/Enable Battery 24050 #/ 24051 # failed data message ESIM364 INSTALLATION MANUAL v1.9...
  • Page 173 24250 #/ 24251 # tion failed data message Disable/Enable GSM/ 24260 #/ 24261 # GPRS antenna fail/re- store data message Disable/Enable System 24270 #/ 24271 # shutdown data message Disable/Enable Keypad fail/ 24280 #/ 24281 # restore data message ESIM364 INSTALLATION MANUAL v1.9...
  • Page 174 - user phone number slot, 2503060# sage in case of alarm 25 03 up 0 # range - [01... 10]. SMS text message to all users simultaneously: 21 03 0 # SMS delivery report:55 03 0 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 175 User phone number: up - user phone number slot, 2508041# store notification 25 08 up 1 # range - [01... 10]. SMS text message to all users simultaneously: 21 08 1 # SMS delivery report:55 08 1 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 176 User phone number: up - user phone number slot, 2514030# fail/restore notification 25 14 up 0 # range - [01... 10]. SMS text message to all users simultaneously: 21 14 0 # SMS delivery report:55 14 0 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 177 User phone number: up - user phone number slot, 2519031# arm notification 25 19 up 1 # range - [01... 10]. SMS text message to all users simultaneously: 21 19 1 # SMS delivery report:55 19 1 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 178 - user phone number slot, 2525080# cation failed notification 25 24 up 1 # range - [01... 10]. SMS text message to all users simultaneously: 21 24 1 # SMS delivery report:55 24 1 # ESIM364 INSTALLATION MANUAL v1.9...
  • Page 179 Server 3: 96070# - TCP / 96071# - UDP Set server port Server 1: 44 pprrt# pprrt – server port number, 443365# Server 2: 96 04 pprrt# range – [1... 65535]. Server 3: 96 05 pprrt# ESIM364 INSTALLATION MANUAL v1.9...
  • Page 180 – up to 15 digits monitoring station phone number. Set user phone num- 59 us pv # us – user phone number slot, 59092# ber partition range – [01... 10]; pv – parti- tion value, range - [1... 15] ESIM364 INSTALLATION MANUAL v1.9...
  • Page 181 GPRS network - Server 2 - 83bb6# GPRS network - Server 3 - 83bb7# ELAN3-ALARM - Server 2 - 83bb8# ELAN3-ALARM - Server 3 - 83bb9# Set attempts 84 at # at – number of attempts, 8403# range – [01... 10]. ESIM364 INSTALLATION MANUAL v1.9...
  • Page 182 1111 ARM1 Disarm the system 1111 DISARM1,2,4 EXIT AND ENTRY DELAY: Set exit delay 1111 EXITDELAY:1,20;3,43 Set entry delay for delay zone 1111 ENTRYDELAY:1,25;54,14;12,20 ZONES: Set zone name 1111 Z3:Door sensor triggered View zone names 1111 STATUS ESIM364 INSTALLATION MANUAL v1.9...
  • Page 183 Set temperature sensor name Set temperature sensor name View temperature sensor name View temperature sensor name Delete temperature sensor name Delete temperature sensor name REMOTE LISTENING AND 2-WAY VOICE COMMUNICATION: Initiate remote listening 1111 MIC SYSTEM INFORMATION. INFO SMS: ESIM364 INSTALLATION MANUAL v1.9...
  • Page 184 Start Remote Config 1111 STCONFIG End Remote Config 1111 ENDCONFIG Start Remote Config via ELAN 1111 STCONFIG:ELAN CLOUD SERVICES: Cloud Services ID 1111 SMART ID Cloud Services settings – Smart On/Off, server, port, ping 1111 SMART:ON,ss.eldes.lt,8080,130 ESIM364 INSTALLATION MANUAL v1.9...
  • Page 185 ESIM364 INSTALLATION MANUAL v1.9...
  • Page 186 Made in the European Union eldesalarms.com...

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