Alcatel-Lucent 9500 MXC User Manual page 572

Chapter 15. Diagnostics
Vol. IV-15-10
Active Only Tab
Selecting this tab removes all cleared events to show only black triangle,
uncleared events.
Auto Scroll Tab
Auto Scroll automatically scrolls the Event Browser listing down to the latest
event. It is default activated but can be turned off by clicking the tab.
Export Events Tab
• Clicking opens up a Save-In window, which is default set to My Documents.
This facility allows the event listing to be saved as an Excel compatible CSV
file to a folder of your choice. With Active-Only turned off, all events are
exported. With Active Only selected, only active events are exported.
• If the CSV delimiter parameter has not previously been set on your laptop,
when the Export tab is first clicked the Edit > Preferences window will be
presented. Refer to 9500 MXC CT Menus on page 3-4 of Volume IV.
Help for Event Tab
Clicking the Help for Event tab provides access to the 9500 MXC Helpset alarm
files, which provide an on-screen alarm description, probable cause and
recommended action for the selected alarm. The information is identical to alarm
data provided in Appendix B, 9500 MXC Alarms, and in CT Alarms on
page 2-16 of the Troubleshooting chapter in Volume 5.
Help for Event, and the Help for Alarm provided in the CT Alarms screen, access
the same Helpset files.
• The Helpset must be installed on your PC prior to logging in with CT.
• The Helpset folder is installed from 'Install Helpset' on the 9500 MXC
Setup CD. It default installs to C drive > Program Files > 9500 MXC Help,
but can be installed to any location on your PC, as CT will find it
• The Helpset provides a web-based library of the 9500 MXC User Manual.
Search plus contents, index and internal linking is available for all volumes.
• A shortcut is automatically installed on your desktop for easy stand-alone
Helpset access; note that after double-clicking the shortcut to launch the
Helpset it will take several seconds for the opening screen to appear.
• IMPORTANT NOTE: To ensure correct operation, previous Helpset
versions must be uninstalled. An uninstall application is included in the
Helpset program folder. Check that an uninstall has removed the existing
Help desktop shortcut before installing the new version of the Helpset.
• Future releases will check CT/Helpset version matching to ensure advice is
provided on latest viewing.
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