Lost Password Procedure - Alcatel-Lucent 9500 MXC User Manual

Username Categories
Procedure

Lost Password Procedure

3DB 23063 ADAA - Rev 004 July 2007
Table 2-2 lists the three username options and their access levels.
Usernames
Table 2-2.
Username Enables
admin Security and password setting. Security can be enabled/disabled, and
passwords set and changed. Admin cannot view and change 9500
MXC configuration or diagnostic settings, or update software.
engineer Read/write access. An engineer can send changes to 9500 MXC and
update software, but cannot change password or security settings.
operator Read only. An operator cannot send changes to 9500 MXC or update
software, or change password or security settings.
To login to 9500 MXC:
1. Type a valid username and password into the fields provided.
2. Click .
Connect
The CT Diagnostics > System Summary screen is displayed. For further
details of this screen, refer to Chapter 15.
Enabling/disabling security, changing passwords, and default passwords, are
detailed in Security Configuration on page 15-1.
If you have lost engineer or operator passwords, contact your administrator.
If the administrator password is lost (changed from default and subsequently
lost), a reset key must be obtained from an Alcatel-Lucent support center.
• A reset key provides a one-time return to default security settings for the
affected Node/Terminal.
• The operator at the Alcatel-Lucent support center will require confirmation that
the request for a reset key is from a valid source.
9500 MXC User Manual
Vol. IV-2-25