Mitel 430 System Manual page 32

System Overview
OIP services
The OIP services are the central components of OIP. They are used to control the sys-
tem and make the OIP features and interfaces available. Thanks to the modular organ-
isation and vast configuration possibilities, versatile and customer-specific solutions
can be set up.
OIP applications
Sophisticated Softphones are available as OIP applications and are controlled as cli-
ents via OIP.
• Mitel OfficeSuite is a rich-client application, which significantly broadens the range
of functions of the coupled fixed and cordless phones.
• MiVoice 1560 PC Operator is an operator application which can be used as rich-cli-
ent application together with a fixed or cordless phone or alone as Softphone.
Possible OIP application fields are listed in the following sections:
OIP as directory server
Already available directories, databases and phone books are linked to OIP and made
useful for name dialling and identification.
Integration is compatible with many standard databases such as Microsoft Exchange,
Microsoft Outlook, Microsoft Active Directory, communication server directories, LDAP
and ODBC directories and electronic phone books.
Moreover, Microsoft Exchange directories can be directly synchronised.
Unified Communications - OIP as telephony server
When OIP is used as telephony server, telephony integrates in a scalable manner into
IT communication: Top-class Softphones, PC-operated fixed and cordless phones,
presence-controlled call, voice mail control and calendar coupling via presence pro-
files, name dialling and call number identification via all linked company directories,
synchronisation of Microsoft Exchange contacts, e-mail notifications, etc. facilitate daily
communication.
OIP as operator centre
Several multi-functional operator applications can be organised with call centre func-
tions in operator groups.
OIP as Free Seating Server
OIP supports and expands the MiVoice Office 400 free seating function: A user logs on
at a free seating workstation and the phone automatically takes over his call number
and device configuration.
32
Mitel 415/430 as of R4.1
syd-0580/1.2 – R4.1 – 08.2016