Installing A System; Installing A S8000/S716 Call Server - Splicecom S8000/718 Installation & Maintenance Manual

Installation and Maintenance Manual

Installing a System

This section of the manual describes how to set up a S8000/718 and 5100/5108 Call Server where one of
these will be the first unit to be installed on the customer site. Subsequent modules should then be
connected to this Call Server as described in the Connecting a Module from page 29. Where more than
one Call Server will be operational on a site these additional call servers should also be connected after
the initial S8000/718/5100/5108 has been set up, as described in the Connecting Multiple Call Servers
section from page 83.

Installing a S8000/S716 Call Server

Initial consideration
S8000 must be in installed on PC running OpenSUSE 12.3
Minimum hardware requirements:
S8004 to S8050 – 1 Gbps processor, 2 GB memory
S8100 and above – 3 Gbps Dual core processor, 8 GB memory
S8000 software is 32 bit so will run on 32 or 64 bit Linux (64 bit is recommended if a choice is
available)
Can reside on the same PC as SSL Gateway and Vision (except Vision Call Centre)
Linux configuration:
The IP address of the S8000 Call Server is the IP address of the Linux PC. This IP address must be
associated with eth0.
DHCP, IP routing, DNS, NFS Server and NTP services are all configured within Linux
The Linux PC must have a User called "splicecom". It is recommended that Auto Login is turned
off for this User account.
Ensure that the Firewall available on the Linux PC is turned off
Enable Remote Administration (VNC)
Enable the sshd service
Ensure that Linux PC does not hibernate or shut down
Time must be obtained via NTP
The Linux Server must have an Internet connection
During the installation the Linux PC must be connected to the Internet or have access to the Linux
installation CD
If operating standalone for demonstration or training purposes Linux PC must be configured
with a Default Gateway IP address
The Linux Server must have an Internet connection to communicate with SpliceCom's licence
authentication servers. The Heartbeat process will check every 30 days after initial 60 days trial
period. Terms and Conditions of "Heartbeat" accepted during installation. (Please refer to the
Installing the S8000/S716 licences section from page 27 for further details.)
When a standalone S8000 Call Server is installed it will become a Primary Call Server. All subsequent
Call Servers connected to this initial Call Server will become secondary call servers. Ensure that you
install the Call Server you wish to be the Primary first. If the Linux PC is connected to a network
during the installation and it detects that another Call Server exists on the network it will attempt to
join this system. Ensure the Linux PC is disconnected from the network during installation if this is
not required. (Please refer to Connecting Multiple Call Servers from page 83 for further details.)
Routine configuration via SSH for command line work or VNC for GUI work
Remote Management via Team Viewer or openvpn
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Installing a System
Installation and Maintenance Manual v4/0615/10