Reset Switch - Splicecom S8000/718 Installation & Maintenance Manual

Installation and Maintenance Manual
5 Select the Upload button and the file will be saved as modify.csv in the Download folder on the
Web server.
6 To make the changes to the configuration on the database select Modify
7 Select Continue from the message displayed
8 Details of the upload will be displayed followed by "Done" to confirm that changes have been
completed.
Please note: when certain fields are amended in this way Users' phones will re-register with the system
and interrupt active calls.
Use the Refresh option (at the top right hand corner of Manager) to return to the first Modify Users
screen.

Reset Switch

The Reset Switch on the front of a 51xx module and Intelligent Gateway Module (IGM) can be used to
assist with troubleshooting the SpliceCom system.
Orderly Shut down of the File System
It is important to shut down the file system within a 5100/5108 Call Server before removing power.
1 Press the Reset Switch once.
2 The file system will start to shut down
3 After about 10 seconds the LEDs on the front of the module will flash and turn off
4 The SpliceCom LED will flash slowly to indicate that the shut down is complete.
5 At this point the power can be removed.
An orderly shutdown of the Call Server is also required before a Reboot and when defaulting the
database as explained below.
An orderly shut down of a Phone and Trunk module will also be required when performing a reboot and
upgrade as explained from page 288.
Reboot (Warm Start)
A reboot of a module may be required to restore connection to the LAN, restore connection to the Call
Server etc.
1 Firstly perform an orderly shut down as explained above.
2 When the SpliceCom LED is flashing press the Reset Switch once (or no more than 3 times).
3 The LED will turn off for 10 seconds and then flash rapidly as the system restarts. Alternatively wait
for 60 seconds the module will automatically restart.
Defaulting the Database (Cold Start)
You may wish to erase any configuration changes that you have made to the database and return to the
default configuration. Remember to make a copy of the configuration first if you wish to keep it – see
page 282. This will put the configuration back to the default settings without affecting the voicemail or
the web server.
1 Firstly perform an orderly shut down on the Call Server
2 Press the Reset Switch 4 times (or no more than 7 times).
Maintenance & Troubleshooting
Installation and Maintenance Manual v4/0615/10 281