Installation and Maintenance Manual
System Access
When maintaining and troubleshooting the maximiser system you may need Root, Admin, Voice or Web
access to the Call Server.
System Passwords
This access to the system is password protected and the default password for each is
highly recommended that these passwords are changed as follows to ensure the security of the system.
Changing the Password for Root access
1
In Manager, select System
2
In the Diagnostic Engineering Password field enter the password required. Alpha-numeric
characters only.
3
Select Update or Apply when ready.
Root access is required when Telnet is used to access the root directory on the call server as explained on
page 272.
Change the Password for Admin and Voice access
1
In Manager, select System
2
In the Maintainer Password field enter the password required. Alpha-numeric characters only.
3
Select Update or Apply when ready.
Admin access is required when using FTP to access the ftp directory on the call server as explained on
page 273.
The Voice access is required for FTP access to the Mailbox directory as described in the Troubleshooting
Voicemail section from page 261.
Changing the Password for Web access
1
In Manager, select System
2
In the Web Password field enter the password required. Alpha-numeric characters only.
3
Select Update or Apply when ready.
The Web access is required for FTP access to the Web directory as described in the Internal Web Server
section from page 264.
Root Access to a Call Server
Root access to a Call Server will be required when using Telnet to access the root directory on the Call
Server. This will assist with troubleshooting the system as described further in this section.
Via the Command prompt on a PC connected to the system:
1
Enter
telnet <ip address of Call Server > eg telnet 192.168.0.1
2
At the Login prompt enter root, and then press Enter
3
At the Password prompt enter the Diagnostic Engineering Password, eg password, and then press
Enter
272
password
. It is
Maintenance & Troubleshooting
Installation and Maintenance Manual v4/0615/10
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