Splicecom S8000/718 Installation & Maintenance Manual page 224

Installation and Maintenance Manual
Accessing Voicemail
Users will be informed that they have a new message by one of the following methods:
Via an analogue handset - broken dial tone will be heard
Via Caller Display on an analogue handset
message waiting LED
"message waiting" message
handset will ring once and the number of new messages displayed
Via the PCS 58x – the SpliceCom LED will flash and the Messages button will contain a red circle
Via PCS 56x/57x - the New Message notice will appear within the default idle page and the
SpliceCom LED will flash
Via PCS 55x – the New Message icon will appear on the Home page and the SpliceCom LED will
flash
Via PCS 410/400 – the New Messages icon and stylus LED will flash
Via PCS 100 – the Message Waiting Indicator LED with flash
Via PCS 60 & Navigate – the Messages icon will flash
Via PCS 50 – the New Messages icon with flash
Users can access their messages via a Dial Plan entry, via Voicemail Call Back or via their
PCS 58x/57x/56x/55x (please refer to the relevant PCS User manual for further details).
If a Dial Plan entry is to be used the following gives an example for voicemail retrieval:
When accessing their voicemail, if the User has not been assigned a MessageBox licence, they will
receive a message indicating that this facility is not available.
Securing access to a User's messages
Voicemail access via a Dial Plan entry or via their handset can be protected by an access code which can
be configured as follows:
1 In Manager select Users
2 From the Users list select the User required
3 Select the Voicemail page
4 In the Voicemail Access Code field enter a 1-8 digit code
5 Select Apply
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The Translate To field is left blank so that the
short code can be used by all Users and the
extension on which the short code is dialled
determines which User's voicemail is accessed.
(This is also the default Dial Plan entry for
voicemail access in the Standard Dial Plan.)
Installation and Maintenance Manual v4/0615/10
Working with Voicemail