Installation and Maintenance Manual
7. Select OK
8. Click on the Reboot Unit button that is now available.
9. A progress bar will be displayed within the browser.
10. You will be returned to the login screen for the IGM. You can login again to double check the
version number or check this via Manager.
Upgrading a Phone Module, Trunk Module and Voice Compression Module
Initial Considerations
The new software for a Phone Module or VCM is supplied with the Call Server patch. This new
software patch must be sent to the Call Server as described from page 286 before proceeding.
The new software for a Trunk Module is supplied as a file such as tm52xx.4.0.70.tar.gz. This new
software patch must be sent to the Call Server as described from page 286 before proceeding.
Once the software patch has been sent to the Call Server or after a Factory Restart, the software on the
Phone Module, Trunk Module and VCM can be upgraded, as follows.
Upgrading locally
1
Perform an orderly shut down of the module (press the Reset switch once)
2
When the SpliceCom LED is flashing press the Reset Switch 8 times (or no more than 10 times).
3
The LED will flash twice, flash twice again after 2 seconds and then turn off for 10 seconds.
4
The LAN activity LED will be solid for a few seconds as it downloads the software from the Call
Server.
Please note: If you accidentally press the Reset Switch 8 times on a Call Server no action will be
performed.
The current version of software being used by the module can be viewed in Manager by selecting
Modules, then the relevant module. The Product Version field will display the version number being
used.
Upgrading remotely via Telnet
1
Within the Command Prompt on a PC connected to the system enter
telnet <ip address of the module>
2
When prompted for the Login name enter diag
3
When prompted for the Password enter the password for this module. By default this is 7388
Password is set within the relevant Phone Module's configuration form.)
4
A hash (#) will appear, indicating that the previous entries where accepted and a command can be
entered.
5
Enter upgrade loader <IP address of Call Server supplying the software>
eg upgrade loader 192.168.0.1
6
When the hash (#) returns enter upgrade now
7
The module will reboot and automatically restart.
Maintenance & Troubleshooting
Installation and Maintenance Manual v4/0615/10
eg telnet 192.168.0.248
.
(The
289
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