Splicecom S8000/718 Installation & Maintenance Manual page 321

Installation and Maintenance Manual
No Answer Time
The amount of time (in seconds) a call will ring on each extension before moving to the next member of
the Distribution Group. Only used with Rotary and Sequential Distribution Modes. (Please note that a call
will pass to voicemail after the Max No Answer Time Before Voicemail, if set, regardless of the amount of
time entered in this field.)
Max No Answer Time Before Voicemail
The amount of time (in seconds) a call will ring for the Department before being transferred to voicemail.
Out of Hours Max No Answer Time Before Voicemail
The amount of time (in seconds) a call will ring the Out of Hours Distribution Group before being passed
to voicemail.
Call Waiting
Controls the use of the Call Waiting facility for the Department.
Disable (default) Disables this facility
Enable Allows a User receiving a call for this Department to receive a second call and then
toggle between the two calls. The User will be informed of a call waiting by an
intermittent beep in the headset and via their PCS 58x/57x/56x/55x, 410/400, 100, 60 or
50
PhoneTools For use with PCS 60 and 50 as a partner. Enables Call Waiting but the intermittent beep
in the headset is disabled. The beep is provided by the PCS 60/50.
NoBeep Enables Call Waiting but the intermittent beep is disabled. The User will be informed
of a call waiting on the screen of their PCS 58x/57x/56x/55x, PCS 410/400, PCS 100, PCS
60 or PCS 50.
Voicemail page
Voicemail Enabled
Enable/Disable. If enabled the voicemail facility is available to the Department. However calls will not
route to voicemail unless the Max No Answer Time Before Voicemail is set.
Message Box Mode
Determines how voicemail messages for this Department are listened to when two or more Users
simultaneously accesses this Department's voicemail.
Normal Users will be able to listen and handle all messages at the same time
Queued Users will not listen to the same message simultaneously. First User to access this
Department's voicemail will listen to message 1, then the next User will listen to message 2
and so on.
Max Message Time (Minutes)
Default = 5 minutes. Specifies the amount of time, in minutes, a caller will have to leave a message for
this Department. Zero (0) can be entered.
Voicemail Access Code
8 digits. Authorisation pass code to secure the Department's voicemail.
Field Descriptions
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