Departments - Splicecom S8000/718 Installation & Maintenance Manual

Installation and Maintenance Manual
Disabled (lack of licence)
Enable/Disable. This field will be enabled when there are insufficient IPUser licences to support this User
account. This field will also be enabled for Users assigned to analogue Ports 9-16 on the 5100 Call Server.
Once the relevant POTS licences have been installed this field can be disabled.

Departments

General page
Name
64 Domain Characters. Name of the Department. The name must be unique, should consist of
alphanumerical characters only, not contain any punctuation and begin with a letter.
Description
128 Characters. Text description of the Department.
Telephone Number
8 Digits. Extension number for the Department. This can be any number required but must be unique on
the system.
Alias Telephone Number
64 Digits. A number when dialled that will be routed to this Department. For example, a DDI number
that historically was used to ring a department on another site. If Users still dial this number it will be
routed directly to this Department.
Out of Hours Mode
Not Used The Out of Hours Mode is not used and the Department is fully operational
Timed Uses the In Hours Time plan to automatically determine the operational hours of the
Department.
Out Of Hours Permanently places the Department into out of hours. The Department considers
itself to be outside of its operational hours regardless of the time of day.
In Hours Permanently places the Department into operational hours. The Department
considers itself to be inside of its operational hours regardless of the time of day.
In Hours Time Plan
The name (GUID) of the Time Plan that will determine the operational hours of the Department. Any
period outside the Time Plan is considered as Out Of Hours.
Auto URL
128 Characters. Used with a PCS 60, 50 or 410/400. The address of the web page to be displayed on a
PCS when a call is made to and/or received by a Department. This can be a web page accessed via the
Internet, stored on the company's Intranet or on the maximiser's internal web server. Used in
conjunction with the No Action, On Ring and On Connect Auto URL Mode options.
Auto URL Mode
No Action The web page specified in the Auto URL field is not automatically displayed on a PCS
when a call is made to and/or received for the Department. However the web page
can be viewed via the Information icon on the handset.
On Ring The web page specified in the Auto URL field is displayed on a PCS while a call for this
Department is ringing
Field Descriptions
Installation and Maintenance Manual v4/0615/10 313