Installation and Maintenance Manual
3
Select Forwarding
4
Add a voice tag
5
Change your access code
6
Record extra greetings
Please refer to the Voicemail User manual for further details.
Please note:
Each User has the facility to record up to 6 voicemail greetings; Daily Greeting, Permanent Greeting,
In Meeting Greeting, At Lunch Greeting, On Holiday Greeting and Off-Site Greeting (used when a
User has an Out of Office Message configured as described from page 113.)
If a User has recorded a permanent greeting the User's daily greeting will be deleted at midnight
and their permanent greeting will be used until a new daily greeting is recorded.
If a User has selected an Out of Office message the relevant greeting will be played
A User can also change his greeting via a Dial Plan entry using the Voicemail Greeting Action. Please
refer to the section below for further details.
When Users set their Follow Me facility via voicemail this feature will set the User's Follow Me list box
to Personal therefore only calls to the User's extension number and DDI are forwarded.
Under the Details page of the User's configuration form a User's home number, mobile number and
a further two numbers can be stored. Voicemail can use these numbers for forwarding.
Recording a Daily Greeting via a Dial Plan entry
A daily greeting can be recorded via a Dial Plan entry
similar to this example.
The Translate To field contains the User's extension
number or name. If left blank the short code will
access the greeting for the User on whose extension
the short code was dialled.
1
On dialling the short code the current greeting will be played.
2
"Speak greeting after the tone" will be played
3
Record the new greeting and press # when finished
4
The new greeting will be played back
5
The following options can then be used to save or re-record the greeting:
1 Repeat the options
2 Re-record the greeting
3 Delete the greeting (Restore the previous greeting or return to the default message.)
7 or Hang up to save the greeting (and return to the previous menu)
0 Discard the greeting (do not save the new greeting and return to the previous menu)
Please note: If a User has recorded a permanent greeting the User's daily greeting will be deleted at
midnight and their permanent greeting will be used until a new daily greeting is recorded.
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Installation and Maintenance Manual v4/0615/10
Working with Voicemail
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