Setting Up The Contacts Database; Music On Hold - Splicecom S8000/718 Installation & Maintenance Manual

Installation and Maintenance Manual
6 Select Update or Apply when ready
7 The message will appear on a caller's PCS 50, 60, 100, 410/400, 55x, 56x/57x/58x when they make a
call to this Department (please refer to relevant user manual for further details.)
When an Out of Office message has been selected and a caller goes to voicemail the relevant voicemail
greeting will be played, please refer to Voicemail Settings from page 241 for further details.
To cancel an Out of Office message select "In Office" from the Out of Office list box. The text in the Out
of Office Message field can remain to be used next time this feature is applied.
Voicemail
For information on using voicemail functionality with a Department please refer to page 233.

Music on Hold

For information on assigning music on hold to a specific Department please refer to page 204.

Setting up the Contacts Database

The Contacts database can be used to store information on external associates, for example, customers
and suppliers. The database can be used as an address book, a telephone directory for speed dialling
and for matching incoming CLI. The Contacts database can store up to 10,000 entries.
Creating a Contact
1 In Manager select Contacts
2 Select the Add button
3 Enter a unique Name that will be used to identify this Contact. Use alpha-numeric characters only
and do not use any punctuation.
4 Complete the remaining fields as required, for example
a Enter the contact's telephone numbers that will be used either for dialling or for matching
with incoming CLI
b Enter the contact's company name and department
c Within the Organisation page enter the contact's job title, First Name, Last Name, address etc
5 Select Update or Apply when ready.
Configuring system functionality
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