Splicecom S8000/718 Installation & Maintenance Manual page 112

Installation and Maintenance Manual
A User may prefer not to hear the intermittent beep; this can be achieved by selecting the NoBeep
option. If a User of Navigate, PCS 60 or PCS 50, operating as a partner to their handset, would prefer not
to hear the intermittent beep in the headset this can be achieved by selecting the PhoneTools option.
The intermittent beep can still be heard via Navigate, PCS 60 or PCS 50.
Configuring Call Waiting
1 In Manager select Users
2 Select the User you wish to configure
3 Select the Telephony page
4 From the Call Waiting list box select one
of the following options:
a Disable (default) – the Call Waiting
feature is not set for this User.
b Enable – the User can receive a second call and toggle between the two calls. The User will
be informed of a second call by an intermittent beep in the headset and via their
PCS 58x/57x/56x, PCS 55x, Navigate, PCS 60, PCS 50 or 410/400.
c Phone Tools – if the User is running a Navigate, PCS 60 or PCS 50 as a partner to their handset
this option will enable Call Waiting and the intermittent beep will not be heard in the headset
but can be heard via Navigate, PCS 60 or PCS 50. If the User is not using Navigate, PCS 60 or
PCS 50 as a partner this option is the same as setting the Enable option.
d NoBeep – enables Call Waiting but disables the intermittent beep.
5 Select Update or Apply when ready
Users can also set this feature via their Navigate, PCS 60, 50 or 410/400 (please refer to the relevant User
manual for further details) or via a Dial Plan entry similar to the following examples:
The Translate To fields are empty as the Dial Plan entry will only enable or disable Call Waiting for the User
on whose handset this short code is entered, no digits are dialled. On entering these short codes a
recorded message will be played confirming that Call Waiting has been enabled or disabled.
For further information on working with Dial Plans please refer to page 130.
Call Waiting to an analogue handset can be handled as follows:
1 First call is in progress and the User is informed of a call waiting by the intermittent beep
2 Use the Hold facility to place the first call on hold
3 The second call will be automatically presented
4 Use the Hold facility to end the second call and return to the first caller.
If the User replaces the handset instead of following Step 4 the two calls will be connected together.
(Please refer to the relevant User Manual for details on handling a call waiting via a PCS 60, 50, 410/400 or
PCS 55x, PCS 58x/57x/56x.)
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Configuring system functionality
Installation and Maintenance Manual v4/0615/10