Splicecom S8000/718 Installation & Maintenance Manual page 203

Installation and Maintenance Manual
When configuring this facility it is recommended that Dial Plan entries similar to the following
examples are created for all ranges of extension numbers used on the system to ensure that
internal calls display the extension number calling rather the number entered in the Translate CLI
To field in the above Dial Plan entry eg 8000.
Please note: If Presentation Numbers outside the DDI range are to be used then a dummy entry of
Number Match = <presentation number> and TranslateTo = <presentation number> must be added. This
is to authorise the system to output a number not used within the DDI range.
Force outgoing CLI for Manager/Secretary working
The following Dial Plan entry gives an example of how to determine the outgoing CLI for, for example, a
Manager who wish to give out his/her assistant's DDI number as CLI rather than their own.
Routing calls dependent on the incoming CLI
Calls can be routed to a specific location when a certain incoming CLI is received by the system. For
example, you may wish to route calls to a particular Department when calls are received from a specific
customer. This feature can be configured as follows:
1 In Manager select DDI Plans
2 From the DDI Plan List select the DDI Plan required
3 Select Add DDI Entry
4 Enter the number required in the Order field.
5 If this entry is only to be active during certain hours
enter the relevant Time Plan
6 In the Caller ID field enter the incoming number, eg
the customer's telephone number. The digits dialled
are matched from the left and the system will look
for closest match.
7 In the Translate To field enter the extension number or name of the User or Department to which
calls are to be routed.
Configuring system functionality
Installation and Maintenance Manual v4/0615/10
This Dial Plan entry would be created within a Dial Plan
assigned only to the Manager. The Translate CLI To
field contains the extension number of the Manager's
assistant. This extension number must then be
matched in the assistant's DDI Plan entry. The
assistant's DDI number would then be used as
outgoing CLI for all outgoing calls.
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